Alaska Medicaid Travel Request

This form is for  new travel requests  that are 48 hours and beyond. We will respond within 24 hours.

New Requests Only:

Any  requests to refax/email a copy  of an itinerary  must be called  through the office, not submitted via this online tool. The same applies for any  changes to travel .

PA Number Required:

If you are an eligible Medicaid Recipient and  do not have  a Prior Authorization (PA#), please  contact your Health Care provider first  prior to securing travel arrangements. If you are a Health Care Provider,  you must have a PA# in advance  of utilizing the online travel request form.

To request a reservation please fill in the required fields below and  submit  your information with the button at the conclusion of the form.

Don’t Forget:

Indicate your desired method (fax or email) to receive a copy of a completed travel itinerary . If you have complicated travel arrangements, please don’t hesitate to call the CTM Medicaid Office at 1.800.514.7123.

Ferry Travel

Ferry travel requests  must be submitted by 4pm on Friday  for travel over the weekend or Monday before noon.

Baggage Fees

Alaska Airlines’ Club 49 program provides Alaska residents 2 free checked bags on each flight. As a result,  the State of Alaska will not cover baggage fees . Sign up for Club 49  - it’s free!

  • Alaska Marine Highway
  • Interisland Ferry
  • Wheelchair assistance
  • Aisle chair
  • Has own Personal Oxygen Concentrator

TSA Requirements

Under the  Secure Flight Rule , in order to book or hold a reservation the following information is  required for each passenger  (including approved escorts):

  • name  as it appears  on government-issued ID
  • date of birth

For  infants  and  children  under the age of 16 who are traveling domestically and do not have a government issued ID, the  full name, date of birth and gender  are  still required .

What this means for you:

CTM  will be  unable to hold or book  your reservation  without  this required information.  Please provide  the required information when submitting your request.

  • Staff Directory
  • Careers at UA
  • UA System Office

Travel Card Program

One of the most useful travel tools available to our travelers and administrators is the UA Travel Card program. It is recommended for all employees purchasing travel components for a UA business trip. The program includes two cards:

Travel Agency Card

  • Held by CTM
  • Considered a “ghost” or “lodge” card because the plastic does not exist
  • Pays for airfare and related expenses (e.g. agent fees) booked through the booking tool or directly with CTM; also used by CTM to pay for lodging pay requests
  • Charges feed to "Available Expenses" in the Concur Expense module for the traveler who booked (in most cases, are movable to another Concur account by the Card Administrator)
  • Transactions are reconciled by assigning them to and submitting an Expense Report

UA Travel Card    

  • Available to any employee traveling on authorized UA business
  • University billed and paid
  • Pays for all remaining travel expenses
  • Transactions feed directly into the cardholder’s "Available Expenses" in the Concur Expense module (are not movable to another Concur account)
  • Transactions are reconciled by assigned them to and submitting an Expense Report
  • Charters must be approved by procurement and are not allowed on university credit cards.

Learn more about the UA Travel Card available to employees:

The travel card is used for travel related expenditures incurred for the purposes of conducting UA business. Cardholders can use their card as needed during travel and use the SAP Concur mobile app to upload receipts as they go. Charters must be approved by procurement and are not allowed on university credit cards.

The  travel  card is not and does not replace a ProCard. Cardholders should adhere to their department’s normal procurement processes for non-travel purchases. Non-cardholders should work with their department if they need monetary support before or during travel.

UA charges the card balance to a general ledger. To reconcile the charges to the appropriate funding, cardholders must assign those charges to and submit an Expense Report for the approved trip. Once approved for payment, the Report initiates a JV in Banner to move the charges from the general ledger to the trip’s funding as assigned in the Report Header and/or Allocations.

Here are examples of travel items cardholders can purchase:

  • Airfare related charges such as baggage and internet fees
  • Lodging including hotels, Airbnb and VRBO
  • Car rental and related expenses such as fuel and parking
  • Ground transportation such as taxis, Uber, Lyft and trains
  • Food and beverages during travel (“Per Diem Offset” or “Actual Meal”)
  • Registration fees
  • Field supplies for remote fieldwork
  • Forms are available through the “Campus Applications and Contacts” link on this page.
  • Does not affect personal credit: The application only requires the last four digits of the cardholder’s SSN for security purposes. When activating the card or calling JP Morgan for assistance, the cardholder is prompted to enter the last four digits of their SSN.
  • Enter the department address or a memorable address into the “Delivery Address” fields. This is the address the cardholder may need to occasionally provide at the point of sale. It is also the billing address entered on their Concur profile.
  • The org field drop-down lists a couple hundred orgs but not every org for UA. Start typing the department's org into the field and the options are filtered to match the numbers entered. If the department's org is not available after typing the entire number into the field, please contact your campus card administrator.
  • The department approver is the cardholder’s supervisor or other department designee such as the Executive Officer. The default org is addable by applicant or approver.
  • Cardholders who travel more than once per month have a default monthly cycle limit of $10,000.
  • Cardholders who travel less than once per month have a default monthly cycle limit of $6,000.
  • The card administrator receives travel cards in about a week. The cardholder must pick up their card from the card administrator.
  • The campus may require cardholders to attend travel training before picking up the card. If so, the card administrator verifies training completion before releasing the card.
  • Cardholders must activate the card before using or loading the information into their Concur profile.
  • Cash advances (withdrawals from ATM) are available on the card with card administrator and campus travel administration permission. This request is processed after the formal application and training are complete.

University employees should receive tax exempt status in Alaska while traveling on university business. We receive tax exempt status because the university is a political subdivision of the state. 

The following documents are useful if you are asked by a hotel to provide details explaining the university's tax exempt status:

IRS University Tax Exempt Letter

State of Alaska Tax Exempt Letter

Anchorage Political Subdivision Informational

Anchorage Room Tax Website

Anchorage Tax Exempt Memo

Juneau Tax Exempt Guidelines

Ketchikan Tax Exempt Documentation

COMMENTS

  1. E-Travel Services & Requirements

    If one is not a State traveler, the itinerary cannot be booked by the travel agency or E-Travel Online. Alaska Airlines requires a single form of payment for both tickets and the reservations for both travelers must be held in the same confirmation code. ... call Corporate Travel Management (CTM) at 1-866-762-8728 to make a reservation. A ...

  2. Booking Travel

    Booking Travel - Alaska Department of Administration

  3. Corporate Travel Management

    Corporate Travel Management

  4. Travel Overview

    Travel Overview - Alaska Department of Administration

  5. Alaska Medicaid Travel Request

    Alaska Medicaid Travel Request Form

  6. PDF Corporate Travel Management (CTM)

    Corporate Travel Management (CTM) is a travel agency contracted by UA to assist our organization with booking and purchasing travel components. Both UA and the State of Alaska use CTM to manage the purchase of airfare, make rental car and hotel reservations, book rural travel, and support our travelers. Our dedicated UA CTM team is in Anchorage ...

  7. FAQs

    CTM is a travel agency contracted by UA to assist our organization with booking and purchasing travel components. Both UA and the State of Alaska use CTM to manage the purchase of airfare, make rental car and hotel reservations, book rural travel and support our travelers.

  8. Corporate Travel Management in Anchorage, AK 99503

    Corporate Travel Management is located at 3150 C St #210 in Anchorage, Alaska 99503. Corporate Travel Management can be contacted via phone at 800-875-7655 for pricing, hours and directions.

  9. Contact Us

    Our dedicated UA CTM team is in Anchorage and available Monday-Friday from 8 a.m. to 4 p.m. For emergencies, CTM also has agents available 24/7 to assist travelers during our team's off-hours. Corporate Travel Management (CTM) Phone: 907-786-0107 . Toll Free: 833-500-4292. Email: [email protected]

  10. Corporate travel management

    4 ways to fly. First Class, Premium Class, Main Cabin and Saver. The $0 Companion. Fare offer has landed. Online-only offer. Offers vary elsewhere. Alaska Airlines offers a range of options for corporate travel management, all designed to save companies and the business traveler time and money.

  11. E-Travel Process Reminders

    Correspondence with Corporate Travel Management. Reservation Call Center: Call 1-866-762-8728 (new bookings or changes) Travel Online Help Desk: Call 1-866-762-8728 (online assistance) Research: Automatic Invoice Request Option - Electronic Invoice Requests. Email [email protected].

  12. Medicaid Transportation

    Medicaid Transportation. Medicaid Providers. For information on how to coordinate travel for Medicaid-eligible patients, refer to the publication, Arranging Patient Travel, available on the Provider Billing Manual page. Questions? Contact Provider Inquiry at 907-644-6800 (option 1, 1) or 800-770-5650 (option 1, 1, 1) Medicaid Members/Recipients.

  13. EasyBiz for business and corporate travel

    EasyBiz addresses the unique needs of busy corporate travelers and travel arrangers with rewards and tools to save time and money. Enjoy all of the benefits of flying Alaska Airlines, along with a few extra perks for being one of our valued corporate customers, when you book and manage your corporate travel using our EasyBiz site. Enroll today.

  14. PDF August 11th Travel Update FAQ

    August 11th Travel Update FAQ. August 11th Travel Update FAQ. What has changed in the August 11th travel update? The major change is that free testing at the airport is only available for Alaska residents. Non-residents need to arrive with proof of a negative test taken within 72 hour or proof of a test taken within 72 hours with results ...

  15. During Travel

    For emergencies, CTM also has agents available 24/7 to assist travelers during our team's off-hours. General Phone #: 907-786-0107. Toll Free #: 833-500-4292 (24 hour service) Email: [email protected]. CTM's contact information is also found on your Concur homepage under "Company Notes." Services.

  16. CTM Business Travel Platform

    Business Travelers. Find tools and services to make your business travel productive, safe and enjoyable with centralized access to book and modify travel via your online booking tool. Chat with CTM Scout or a Travel Advisor about visa restrictions, view upcoming trips, find invoices, and update profile info in one place. Learn more.

  17. E-Travel Turnaround Times

    Corporate Travel Management (CTM) Hours of Operation. ... State of Alaska Department Administration Division of Finance. Physical Address: State Office Building, 333 Willoughby Avenue, 10th Floor, Juneau, AK 99801 Mailing Address: PO Box 110204, Juneau, AK 99811 Phone: (907) 465-2240

  18. Travel

    Email: [email protected]; Travel Assistance Request; Concur Login; Corporate Travel Management (CTM) (UA Travel Agency) Monday - Friday 8:00 a.m to 4:00 p.m. General Phone: 907-786-0107 Toll Free Phone: 833-500-4292 (24 hour service)

  19. Book a Trip

    Book a Trip. The Concur Travel module is a robust booking tool providing travelers and delegates with airfare, car rental, lodging and train booking options. UA's negotiated vendor rates are reflected in the booking tool. You should always establish bookings with discounted vendors through the booking tool or CTM to obtain our negotiated rates.

  20. September 2020, E-Travel News, Travel

    When a Traveler wishes to combine personal travel with Official State of Alaska business, they must first have approval from their department. They must obtain a quote in E-Travel Online or with a CTM travel agent, upon the approval, that reflects the cost of the Official State travel; this is called a State Authorized Fare Quote (also known as ...

  21. Concur Travel Resources

    Concur is a user-friendly, web-based travel and expense software platform that integrates the travel request (authorization), booking, expense report, reimbursement, and card reconciliation processes. Concur is configured to fit UA needs and perform automatic functions that reduce data entry and paperwork. Concur also provides cutting edge ...

  22. Airline/Fleet Flight Tracker (all flights with maps)

    Best Flight Tracker: Live Tracking Maps, Flight Status, and Airport Delays for airline flights, private/GA flights, and airports.

  23. May 2020, E-Travel News, Travel

    E-Travel Online is accessible 24/7 even when working remotely. Outside of regular business hours the toll-free number (866-762-8728) is redirected to CTM's after-hours team for rural and emergency booking requests. CTM contact information is posted on the bottom of each page in E-Travel Online as well as on the Division of Finance Travel webpage.

  24. Travel Card Program

    UA Travel Card. Available to any employee traveling on authorized UA business. University billed and paid. Pays for all remaining travel expenses. Transactions feed directly into the cardholder's "Available Expenses" in the Concur Expense module (are not movable to another Concur account) Transactions are reconciled by assigned them to and ...