meaning of tourism oriented

Tourism – Definition, Types & Forms, History & Importance of Tourism

Tourism is one of the world’s fastest-growing industries and a major foreign exchange and employment generation for many countries. It is one of the most remarkable economic and social phenomena.

The word ‘tour’ is derived from the Latin word tornus, meaning ‘a tool for making a circle.’ Tourism may be defined as the movement of people from their usual place of residence to another place ( with the intention to return) for a minimum period of twenty-four hours to a maximum of six months for the sole purpose of leisure and pleasure.

According to WTO (1993), ” Tourism encompasses the activities of persons traveling and staying in places outside their usual environment for not more than one consecutive year for leisure, business, and other purposes.”

The Rome conference on tourism in 1963 defined tourism as ‘ a visit to a country other than one’s own or where one usually resides and works. This definition, however, did not take into account domestic tourism, which has become a vital money-spinner and job generator for the hospitality industry.

The UNWTO defines tourists as ‘ people who travel to and stay in place outside their usual environment for not more than one consecutive year for leisure, business and other purposes not related to the exercise of an activity remunerated from within the place visited.

According to the Tourism Society of Britain ,” tourism is the temporary short-period movement of people to destination outside the places where they usually live, work; and activities during their stay at these destinations.” This definition includes the movement of people for all purposes.

The development of technology and transportation infrastructure, such as jumbos jets, low-cost airlines, and more accessible airports, have made tourism affordable and convenient. There have been changes in lifestyle – for example, now retiree-age people sustain tourism around the year. The sale of tourism products on the internet, besides the aggressive marketing of the tour operators and travel agencies , has also contributed to the growth of tourism.

27 September is celebrated as world tourism every year. This date was chosen as on that day in 1970, the Statutes of UNWTO were adopted. The purpose of this day is to raise awareness of the role of tourism within the international community.

History of Travel and Tourism

Inbound tourism, outbound tourism, domestic tourism, forms of tourism, classification of tourism, nature of tourism, importance of tourism, economic impacts, social impacts, cultural impacts, environmental impact, industries related to tourism, tourism products.

Travel is as old as mankind on earth. At the beginning of his existence, man roamed about the planet’s surface in search of food, shelter, security, and better habitat. However, with time, such movements were transformed into wanderlust.

About five thousand years ago, climate changes, dwindling food and shelter conditions hostile invaders made the people leave their homes to seek refuge elsewhere like the Aryans left their homes in Central Asia due to climate changes. Perhaps, this leads to the development of commerce, trade, and industry.

Religion, education, and cultural movement began during the Hindu and Chinese civilizations. Christian missionaries, Buddhist monks, and others traveled far and wide carrying religious messages and returned with fantastic images and opinions about alien people.

For centuries movement of people continued to grow due to the efficiency of transport and the assistance and safety with which the people could travel. By the end of the 15th century, Italy had become Europe’s intellectual and cultural center. It represented the classical heritage both for the intelligentsia and the aristocracy.

During the 16th century, travel came to be considered an essential part of the education of every young Englishman. Travel thus became a means of self-development and education in its broadest sense. The educational travel was known as the ‘ Grand Tour .’

The industrial revolution brought about significant changes in the pattern and structure of British society. Thus, the economy of Britain was greatly responsible for the beginning of modern tourism. It also created a large and prosperous middle class. Because of remarkable improvement in transportation systems in the latter half of the 18th century and the first quarter of the 19th century, an increasing number of people began to travel for pleasure.

Travel was inspired initially by the need for survival (food, shelter, and security), the desire to expand trade, and the quest to conquer. As the transportation system improved, the curiosity for transforming the vast and virgin world into a close neighborhood created a new industry, i.e., Travel and Tourism .

However, the developments of rails, roads, steamships, automobiles, and airplanes helped to spread technology across the globe. Earlier travel was a privilege only for wealthy people, but with the industrial revolution, the scenario altogether changed. Transportation, as well as accommodation, became affordable to middle and working-class citizens.

Essentially, with the development of jet travel, communication, new technology, tourism, and travel became the world’s largest and fastest-growing industry.

Travel and tourism have recently emerged as a dominant economic force on the global scene, accounting for more than 12% of total world trade and growing at 8 percent annually.

Types of Tourism

Tourism has two types and many forms based on the purpose of visit and alternative forms of tourism. Tourism can be categorized as international and domestic tourism .

Tourism has two types and various forms. Based on the movement of people, tourism is categorized into two kinds. These are the following:

International Tourism

When people visit a foreign country, it is referred to as International Tourism . To travel to a foreign country, one needs a valid passport, visa, health documents, foreign exchange, etc.

International tourism is divided into two types; Inbound Tourism & Outbound Tourism.

This refers to tourists of outside origin entering a particular country. Traveling outside their host/native country to another country is called inbound tourism for the country where they are traveling. For example, when a tourist of Indian origin travels to Japan, it is  Inbound tourism for Japan because foreign tourists come to Japan.

This refers to tourists traveling from the country of their origin to another country. When tourists travel to a foreign region, it is outbound tourism for their own country because they are going outside their country. For example, when a tourist from India travels to Japan, it is outbound tourism for India and Inbound tourism for Japan.

The tourism activity of the people within their own country is known as domestic tourism . Traveling within the same country is easier because it does not require formal travel documents and tedious formalities like compulsory health checks and foreign exchange. A traveler generally does not face many language problems or currency exchange issues in domestic tourism.

Tourism has various forms based on the purpose of the visit and alternative forms. These are further divided into many types according to their nature. Forms of tourism are the following:

Some most basic forms of tourism are the following:

• Adventure Tourism
• Atomic Tourism
• Bicycle Tours
• Beach Tourism
• Cultural Tourism
• Industrial Tourism
• Medical Tourism
• Religious Tourism
• Rural Tourism
• Sex Tourism
• Space Tourism
• Sports Tourism
• Sustainable Tourism
• Virtual Tourism
• War Tourism
• Wildlife Tourism

Tourism can be classified into six distinct categories according to the purpose of travel. These are the following:

1) Recreational : Recreational or leisure tourism takes a person away from the humdrum of everyday life. In this case, people spend their leisure time in the hills, sea beaches, etc.

2) Cultural tourism satisfies cultural and intellectual curiosity and involves visits to ancient monuments, places of historical or religious importance, etc.

3) Sports/Adventure : Trips taken by people with a view to playing golf, skiing and hiking, fall within this category.

4) Health : Under this category, people travel for medical, treatment or visit places where there are curative possibilities, for example, hot springs, spa yoga, etc.

5) Convention Tourism : It is becoming an increasingly important component of travel. People travel within a country or overseas to attend conventions relating to their business, profession, or interest.

6) Incentive Tourism : Holiday trips are offered as incentives by major companies to dealers and salesmen who achieve high targets in sales. This is a new and expanding phenomenon in tourism, These are in lieu of cash incentives or gifts, Today incentive tourism is a 3 billion dollar business in the USA alone.

Tourism as a socio-economic phenomenon comprises the activities and experiences of tourists and visitors away from their home environment and are serviced by the travel and tourism industry and host destination. The sum total of this activity experience and services can be seen as a tourism product.

The tourism system can be described in terms of supply and demand. Tourism planning should strive for a balance between demands and supply. This requires an understanding not only of market characteristics and trends but also of the planning process to meet the market needs.

Often tourists from core generating markets are identified as the demand side; the supply side includes all facilities, programs, attractions, and land uses designed and managed for the visitors. These supply-side factors may be under the control of private enterprises, non-profit organizations, and the government. New and innovative forms of partnerships are also evolving to ensure the sustainable development and management of tourism-related resources.

The supply and demand side can be seen to be linked by flows of resources such as capital, labor, goods, and tourist expenditures into the destination, and flows of marketing, promotion, tourist artifacts, and experiences from the destination back into the tourist generating region.

In addition, some tourist expenditures may leak back into the visitors generating areas through repatriation of profits of foreign tourism investors and payment for improved goods and services provided to tourists at the destination. Transportation provides an important linkage both to and from the destination.

For planning purposes, the major components that comprise the supply side are:

• Various modes of transportation and other tourism-related infrastructure.
• Tourist information.
• Marketing and promotion.
• The community of communities within the visitor’s destination area.
• The political and institutional frameworks for enabling tourism.

The tourism system is both dynamic and complex due to many factors linked to it and because of the existence of many sectors contributing to its success. These factors and sectors are linked to the provision of the tourist experience and the generation of tourism revenue and markets .

The dynamic nature of the tourism system makes it imperative to scan the external and internal environment of the destinations on a regular basis so as to make changes when necessary to ensure a healthy and viable tourism industry.

Thus, it is now an accepted fact that tourism development can no longer work in isolation of the environment and the local communities, nor can it ignore the social and cultural consequences of tourism.

Tourism and hospitality , which are inextricably linked to each other, are among the major revenue-earning enterprises in the world. They happen to be among the top employers too. There has been an upmarket trend in tourism over the last few decades as travel has become quite common. People travel for business, vacation, pleasure, adventure, or even medical treatments.

Tourism constitutes an important industry today. It has opened up new vistas for the play of economic emancipation. It provides a very potent contribution by strengthening and developing the financial resources of a country. Moreover, it is a process in which mutual material and mental benefits occur. Furthermore,

• Tourism fetches foreign exchange in the form of invisible exports, which results in the manifold progress of the nation.
• Tourism generates jobs. These employments are the main contribution of tourism to generating national income. But one should remember that employment in the tourism industry is often seasonal.
• Tourism often leads to the commercialization of art forms and especially handicrafts. Art items with cultural or religious meaning are sought by tourists as souvenirs. As more and more tourists visit a destination, souvenir production has increased, often leading to mass production. This production also generates income.

With several business-related activities associated with tourism, the industry has a tremendous potential to generate employment as well as earn foreign exchange. Many countries, such as Mauritius, Malaysia, Singapore, Fiji, and the Caribbean, whose economies are primarily driven by tourism. Tourism can contribute to the economic growth of a country in the followings ways:

Employment Generation

It creates a large number of jobs among direct services providers (such as hotels , restaurants, travel agencies , tour operators , guide and tour escorts, etc.) and among indirect services providers (such as suppliers to the hotels and restaurants, supplementary accommodation, etc.)

Infrastructure Development

Tourism spurs infrastructure development. In order to become an important commercial or pleasure destination, any location would require all the necessary infrastructure, like good connectivity via rail, road, and air transport , adequate accommodation, restaurants, a well-developed telecommunication network, and, medical facilities, among others.

Foreign Exchange

The people who travel to other countries spend a large amount of money on accommodation, transportation, sightseeing, shopping, etc. Thus, an inbound tourist is an important source of foreign exchange for any country.

The World Travel and Tourism Council (WTTC) predict in 1997 that the twenty-first-century economy would be dominated by three industries: telecommunications, information technology, and tourism. The travel and tourism industry has grown by 500 percent in the last 25 years.

Now withstanding this bright outlook and prospects, the tourism and hospitality industries are very vulnerable to the fluctuations of national economies and happenings in the world, especially terrorist attacks that have at times dealt severe blows to business.

In recent years, there have been a few setbacks in tourism, such as the terrorist siege of the Taj and Oberoi in Mumbai, India (26 November 2008); the attack on the World Trade Centre in the United States of America (11 September 2001); bombing in a hotel on the Indonesian island of Bali (12 October 2002); tsunami in Southeast Asia and South Asia on 26 December 2004, in which thousands of the lives where lost and consequently tourism was hit. Nonetheless, the sector is now getting back to business.

Impacts of Tourism

Tourism is a multi-dimensional activity. The scope of tourism activities is so wide and varied that it cannot be restricted to any particular field of activity. Tourism has ramifications in almost all sectors and is influenced by the performance of each of these sectors directly or indirectly. Tourism in any country can be an apt reflection of the nation’s economic and social endowment apart from its natural wealth.

Tourism has vast potential to bring about changes in the country’s economic, environmental, societal, and cultural edifice. Tourism has two basics: the supply of facilities and the demand for participation. The twin market forces of supply and demand interact to produce tourism patterns. These patterns are associated with economic, social, cultural, environmental, and ecological impacts.

Establishing or developing a tourism industry involves expenditure, gains, costs, and benefits. If these impacts are considered from the outset of planning, strengths and opportunities can be maximized while weaknesses and threats can be minimized.

Each destination will be different in terms of tourism characteristics . The cost and benefits of tourism will vary in each destination and can change over time, depending on tourism and other activities in a destination’s local and regional context.

Tourism activities impact the economy of the country as well as the local economy of the destination.

Economics Benefits

• Tourism generates local employment, directly in the tourism sector and in the support and resource management sectors.
• Tourism stimulates profitable domestic industries, hotels and other lodging facilities, restaurants and food services, transportation systems, handicrafts, and guide services.
• Tourism generates foreign exchange for the country and injects capital and new money into the local economy.
• Tourism helps to diversify the local economy.
• Improved tourism infrastructure.
• Increase tax revenues from tourism.

Economic Costs

• Higher demand created by tourism activity may increase the price of land, housing, and a range of commodities necessary for daily life.
• Demands for health services provision and police service increase during the tourist seasons at the expense of the local tax base.

Tourism also affects the society of the destination in good as well as bad ways. It benefits and costs the local communities.

Social Benefits

• The quality of a community can be enhanced by economic diversification through tourism.
• Recreational and cultural facilities created for tourism can be used by local communities as well as domestic/international visitors.
• Public space may be developed and enhanced through tourism activity.
• Tourism Enhances the local community’s esteem and provides an opportunity for greater understanding and communication among people of diverse backgrounds.

Social Costs

• Rapid tourism growth can result in the inability of local amenities and institutions to meet service demands.
• Without proper planning and management, litter, vandalism, and crime often accompany tourism development.
• Tourism can bring overcrowding and traffic congestion.
• Visitors bring with them material wealth and apparent freedom. The youths of the host community are particularly susceptible to the economic expectations these tourists bring which can result in complete disruption of traditional community ways of life.
• The community structure may change, e.g. community bonds, demographics, and institutions.
• The authenticity of the social and cultural environment can be changed to meet tourism demands.

Tourism activities also affect the culture of the host country. There are many positive and negative cultural impacts of tourism.

Cultural Benefits

• Tourism can enhance local cultural awareness.
• Tourism can generate revenue to help pay for the preservation of archaeological sites, historic buildings, and districts.
• Despite criticism about the alteration of cultures to unacceptable levels, the sharing of cultural knowledge and experience can be beneficial for hosts and guests of tourism destinations and can result in the revival of local traditions and crafts.

Cultural Costs

• Youth in the community begin to emulate the speech and attire of tourists.
• Historic sites can be damaged through tourism development and pressures.
• There can be long-term damage to cultural traditions and the erosion of cultural values, resulting in cultural change beyond a level acceptable to the host destination.

Tourism impacts the environment in positive as well as negative ways. These impacts are following below.

Environmental Benefits

• Parks and nature preserves may be created and ecological preservation supported as a necessity for nature-based tourism.
• Improved waste management can be achieved.
• Increased awareness and concern for the environment can result from nature-based tourism activities and development.

Environmental Costs

• A negative change in the physical integrity of the area.
• Rapid development, over-development, and overcrowding can forever change the physical environment and ecosystems of an area.
• Degradation of parks and preserves.

Over the years, tourism has become a popular global activity. Depending upon the nature and purpose of their travel, tourists, need and demand certain facilities and services. This has given rise to a wide range of commercial activities that have acquired industry proportions. Thus travel and tourism nowadays represent a broad range of related industries.

Hotels are a commercial establishment that provides accommodation, meals, and other guest services. In the travel and tourism industry, the hotel industry plays a very significant role, as all tourists need a place to stay at their destinations, and require many more services and facilities to suit their specific needs and tastes.

Restaurants

Restaurants are retail establishments that serve prepared food and beverages to customers. In the travel and tourism industry, restaurants and other food and beverage outlets are very important as tourists like to experiment with the local cuisines of the places they are visiting.

Retail and Shopping

The retail industry is very important as tourists shop for their day-to-day necessities as well as look for mementos and souvenirs. In recent years, some cities in the world have been promoted as shopping destinations to attract people with a penchant for shopping by offering various products, such as garments, electronic goods, jewelry, and antiques. New York, Paris, London, and Milan in Italy are famous as fashion havens of the world.

Transportation

It is the movement of people and goods from one place to another. A well-developed transport industry, as well as infrastructure, is integral to the success of any travel and tourism enterprise.

Travel Agencies

A travel agency is a retailing business that sells travel-related products and services, particularly package tours, to customers on the behalf of suppliers such as airlines, car rentals, cruise liners, hotels, railways, and sightseeing.

Travel agencies play a very important role as they plan out the itinerary of their clients and make the necessary arrangements for their travel, stay, and sightseeing, besides facilitating their passport, visa, etc.

Tour Operators

A tour operator assembles the various elements of a tour. It typically combines tour and travel components to create a holiday. Tour operators play an important role in the travel and tourism industry.

Tourist Destinations

A tourist attraction is a place of interest for tourists, typically for its inherent or exhibited cultural value, historical significance, nature or building beauty or amusement opportunities. These are the basic fundamentals of the tourism industry.

Cultural Industries

Cultural or creative industries are responsible for the creation, production, and distribution of goods and services that are cultural in nature and usually protected by intellectual property rights. As tourists like to visit places of cultural significance and soak in the culture of the area, the cultural industry is very important to travel and tourism.

Leisure, Recreation, and Sport

Leisure or free time is a period of time spent out of work and essential domestic activity. Recreation or fun is spending time in a manner designed for therapeutic refreshment of the body or mind. While leisure is more like a form of entertainment or rest, recreation requires active participation in a refreshing and diverting manner.

As people in the world’s wealthier regions lead an increasingly sedentary lifestyle, the need for recreation has increased. These play a significant role in the travel and tourism sector.

A tourism/tourist product can be defined as the sum of the physical and psychological satisfaction it provides to tourists, during their ‘traveling and sojourn’ en route at the destinations.

Since the travel and tourism industry is an agglomeration of too many sectors that promote travel-related services. These sectors are referred to as travel vendors and their services and goods are called ‘travel products’. A tourism product includes five main components such as physical plant, services, hospitality, freedom of choice, and a sense of involvement.

Thus, whatever the natural and man-made resources and services brought about the consumption of tourists are called tourism products .

Charecterstatics Of Tourism Products

By now, you must have understood what a tourism product is. Now let us look at some of its characteristics:-

1) Intangible : Tourism is an intangible product means tourism is such a kind of product that can not be touched or seen and there is no transfer of ownership, But the facilities are available for a specified time and for a specified use. For e.g. a room in the hotel is available for a specified time.

2) Psychological : The main motive to purchase a tourism products is to satisfy the psychological need after using the product, by getting an experience while interacting with a new environment. And experiences also motivate others to purchase that product.

3) Highly Perishable : Tourism product is highly perishable in nature means one can not store the product for a long time. Production and consumption take place while a tourist is available. If the product remains unused, the chances are lost i.e. if tourists do not purchase it.

A travel agent or tour operator who sells a tourism product cannot store it. Production can only take place if the customer is actually present. And once consumption begins, it cannot be stopped, interrupted, or modified. If the product remains unused, the chances are lost i.e. if tourists do not visit a particular place, the opportunity at that time is lost. It is due to tourism reason that heavy discount is offered by hotels and transport-generating organizations during the offseason.

4) Composite Product : Tourist product is a combination of different products. It has not a single entity in itself. In the experience of a visit to a particular place, various service providers contribute like transportation The tourist product cannot be provided by a single enterprise, unlike a manufactured product.

The tourist product covers the complete experience of a visit to a particular place. And many providers contribute to the tourism experience. For instance, the airline supplies seats, a hotel provides rooms and restaurants, travel agents make bookings for stay and sightseeing, etc.

5) Unstable Demand : Tourism demand is influenced by seasonal, economic political, and other factors. There are certain times of the year that see greater demand than others. At these times there is a greater strain on services like hotel bookings, employment, the transport system, etc.

Tourism is an important driver of economic prosperity, jobs, income and wellbeing in OECD countries and beyond. Awareness of the sector’s role as an economic and social force has been elevated at the highest levels, following the near complete shutdown of tourism during the COVID-19 pandemic. However, rapid and unbalanced tourism development also brings challenges for people, places and businesses. We analyse policies and structural changes impacting the development of tourism and provide policy makers with policy solutions, data, expertise and good practices to set tourism on a path to a more resilient, sustainable and inclusive future. 

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Key messages, co-ordinated, forward-looking action is needed to set tourism on a path to a more resilient, sustainable and inclusive future..

The pandemic and other recent crises have been an opportunity to rethink the tourism system, and move toward fairer, more sustainable and resilient models of tourism development. This requires policies that address structural weaknesses and address the tourism management and unbalanced development issues that continue to impede the sector and prevent the jobs, well-being and other benefits from tourism flowing to local communities. Policy interventions will also be necessary to advance the digital and low-carbon transitions. Governments need to consider these issues as they design and put in place comprehensive tourism recovery strategies and action plans.

Improving the evidence base is key to ensuring that tourism policies are targeted to meet strategic objectives

Improving the evidence base to inform tourism policy and business decisions is a key policy priority. Effective policy making, planning and management all rely on the availability of robust evidence, preferably in the form of reliable and timely data that is sufficiently disaggregated and comparable across destinations and territorial levels. More progress is also needed to better measure the economic, environmental and social dimensions of tourism, and develop timely and robust indicators and tools to monitor the effectiveness of tourism policies and the resilience and sustainability of tourism development.

Tourism is a driver of economic prosperity and well-being

The direct economic impact of the tourism sector is far-reaching and has knock-on consequences for the wider economy. Before the pandemic, the tourism sector directly contributed 4.4% of GDP and 6.9% of employment, and tourism generated 20.5% of service-related exports in OECD countries, on average. The unprecedented shock from COVID-19 saw the average direct contribution of tourism to GDP fall to 2.8% in 2020 across OECD countries with data available. This equates to an average decline of 1.9 percentage points compared to pre-COVID-19.

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Global Forum on Tourism Statistics, Knowledge and Policies

The Global Forum on Tourism Statistics, Knowledge and Policies provides a unique platform for the regular exchange ideas, views and experiences to address issues high on the global tourism agenda. It brings together policy-makers, statisticians and leaders from the private sector and civil society to discuss relevant and emerging tourism policy issues, and their overarching implications for policy implementation and the supporting data infrastructure, in collaboration with the private sector, researchers and academics from OECD member and non-member countries, and other international organisations.

• Supporting the development of economic intelligence, comparable statistics, and indicators on the global tourism economy, markets, and destinations.
• Promoting an evidence-based and integrated policy approach to support a stronger, more inclusive, and sustainable tourism economy, and engaging with the private sector.
• Enhancing effective horizontal and multi-level governance in tourism, and co-operating with all levels of government.
• Supporting good policy, data and business practices in Member and Partner countries, and promoting a forward-looking vision for tourism

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Since 1948, the OECD Tourism Committee analyses and monitors policies and structural changes affecting the development of domestic and international tourism.

The Committee provides policy-makers with concrete analysis of key challenges and policy responses that will shape tourism in the years to come. The Committee actively promotes an integrated, whole-of-government approach linking tourism to policies such as economy, investment, transport, trade, inclusive growth, employment, innovation, green growth, local development, SMEs and entrepreneurship. The Committee also supports work on tourism policy performance and evaluation through its tourism policy reviews .

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Definition of tourism noun from the Oxford Advanced Learner's Dictionary

• The area is heavily dependent on tourism.
• the tourism industry
• The tourism sector is expected to grow by 9.7 percent per annum.
• have/​take (British English) a holiday/ (North American English) a vacation/​a break/​a day off/ (British English) a gap year
• go on/​be on holiday/​vacation/​leave/​honeymoon/​safari/​a trip/​a tour/​a cruise/​a pilgrimage
• go backpacking/​camping/​hitchhiking/​sightseeing
• plan a trip/​a holiday/​a vacation/​your itinerary
• book accommodation/​a hotel room/​a flight/​tickets
• have/​make/​cancel a reservation/ (especially British English) booking
• rent a villa/ (both British English) a holiday home/​a holiday cottage
• (especially British English) hire/ (especially North American English) rent a car/​bicycle/​moped
• stay in a hotel/​a bed and breakfast/​a youth hostel/​a villa/ (both British English) a holiday home/​a caravan
• cost/​charge $100 a/​per night for a single/​double/​twin/​standard/ (British English) en suite room
• check into/​out of a hotel/​a motel/​your room
• pack/​unpack your suitcase/​bags
• call/​order room service
• cancel/​cut short a trip/​holiday/​vacation
• apply for/​get/​renew a/​your passport
• take out/​buy/​get travel insurance
• catch/​miss your plane/​train/​ferry/​connecting flight
• fly (in)/travel in business/​economy class
• make/​have a brief/​two-day/​twelve-hour stopover/ (North American English also) layover in Hong Kong
• experience/​cause/​lead to delays
• check (in)/collect/​get/​lose (your) (especially British English) luggage/ (especially North American English) baggage
• be charged for/​pay excess baggage
• board/​get on/​leave/​get off the aircraft/​plane/​ship/​ferry
• taxi down/​leave/​approach/​hit/​overshoot the runway
• experience/​hit/​encounter severe turbulence
• suffer from/​recover from/​get over your jet lag/​travel sickness
• attract/​draw/​bring tourists/​visitors
• encourage/​promote/​hurt tourism
• promote/​develop ecotourism
• build/​develop/​visit a tourist/​holiday/ (especially British English) seaside/​beach/​ski resort
• work for/​be operated by a major hotel chain
• be served by/​compete with low-cost/ (especially North American English) low-fare/​budget airlines
• book something through/​make a booking through/​use a travel agent
• contact/​check with your travel agent/​tour operator
• book/​be on/​go on a package deal/​holiday/​tour
• buy/​bring back (tacky/​overpriced) souvenirs
• The town survives mainly through tourism.
• Tourism chiefs in York are drawing up plans to attract more people.
• With the expansion of air travel, tourism boomed.
• We hope that this investment will lead to increased tourism in the area.
• the world's first commercial space tourism operator
• international
• through tourism
• a decline in tourism
• a downturn in tourism
• a drop in tourism

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Description

Publications.

Tourism is one of the world's fastest growing industries and an important source of foreign exchange and employment, while being closely linked to the social, economic, and environmental well-being of many countries, especially developing countries. Maritime or ocean-related tourism, as well as coastal tourism, are for example vital sectors of the economy in small island developing States (SIDS) and coastal least developed countries (LDCs) (see also: The Potential of the Blue Economy report as well as the Community of Ocean Action on sustainable blue economy).

The World Tourism Organization defines sustainable tourism as “tourism that takes full account of its current and future economic, social and environmental impacts, addressing the needs of visitors, the industry, the environment and host communities".

Based on General assembly resolution 70/193, 2017 was declared as the  International Year of Sustainable Tourism for Development.

In the 2030 Agenda for Sustainable Development SDG target 8.9, aims to “by 2030, devise and implement policies to promote sustainable tourism that creates jobs and promotes local culture and products”. The importance of sustainable tourism is also highlighted in SDG target 12.b. which aims to “develop and implement tools to monitor sustainable development impacts for sustainable tourism that creates jobs and promotes local culture and products”.

Tourism is also identified as one of the tools to “by 2030, increase the economic benefits to Small Island developing States and least developed countries” as comprised in SDG target 14.7.

In the Rio+20 outcome document The Future We want, sustainable tourism is defined by paragraph 130 as a significant contributor “to the three dimensions of sustainable development” thanks to its close linkages to other sectors and its ability to create decent jobs and generate trade opportunities. Therefore, Member States recognize “the need to support sustainable tourism activities and relevant capacity-building that promote environmental awareness, conserve and protect the environment, respect wildlife, flora, biodiversity, ecosystems and cultural diversity, and improve the welfare and livelihoods of local communities by supporting their local economies and the human and natural environment as a whole. ” In paragraph 130, Member States also “call for enhanced support for sustainable tourism activities and relevant capacity-building in developing countries in order to contribute to the achievement of sustainable development”.

In paragraph 131, Member States “encourage the promotion of investment in sustainable tourism, including eco-tourism and cultural tourism, which may include creating small- and medium-sized enterprises and facilitating access to finance, including through microcredit initiatives for the poor, indigenous peoples and local communities in areas with high eco-tourism potential”. In this regard, Member States also “underline the importance of establishing, where necessary, appropriate guidelines and regulations in accordance with national priorities and legislation for promoting and supporting sustainable tourism”.

In 2002, the World Summit on Sustainable Development in Johannesburg called for the promotion of sustainable tourism development, including non-consumptive and eco-tourism, in Chapter IV, paragraph 43 of the Johannesburg Plan of Implementation.

At the Johannesburg Summit, the launch of the “Sustainable Tourism – Eliminating Poverty (ST-EP) initiative was announced. The initiative was inaugurated by the World Tourism Organization, in collaboration with UNCTAD, in order to develop sustainable tourism as a force for poverty alleviation.

The UN Commission on Sustainable Development (CSD) last reviewed the issue of sustainable tourism in 2001, when it was acting as the Preparatory Committee for the Johannesburg Summit.

The importance of sustainable tourism was also mentioned in Agenda 21.

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• January 2009 Roadmap for Recovery UNWTO announced in March 2009 the elaboration of a Roadmap for Recovery to be finalized by UNWTO’s General Assembly, based on seven action points. The Roadmap includes a set of 15 recommendations based on three interlocking action areas: resilience, stimulus, green economy aimed at supporting the tourism sector and the global economy.
• January 2008 Global Sustainable Tourism Criteria The Global Sustainable Tourism Criteria represent the minimum requirements any tourism business should observe in order to ensure preservation and respect of the natural and cultural resources and make sure at the same time that tourism potential as tool for poverty alleviation is enforced. The Criteria are 41 and distributed into four different categories: 1) sustainability management, 2) social and economic 3) cultural 4) environmental.
• January 2003 WTO becomes a UN specialized body By Resolution 453 (XV), the Assembly agreed on the transformation of the WTO into a United Nations specialized body. Such transformation was later ratified by the United Nations General Assembly with the adoption of Resolution A/RES/58/232.
• January 2003 1st Int. Conf. on Climate Change and Tourism The conference was organized in order to gather tourism authorities, organizations, businesses and scientists to discuss on the impact that climate change can have on the tourist sector. The event took place from 9 till 11 April 2003 in Djerba, Tunisia.
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• January 1985 Tourism Bill of Rights and Tourist Code At the World Tourism Organization Sixth Assembly held in Sofia in 1985, the Tourism Bill of Rights and Tourist Code were adopted, setting out the rights and duties of tourists and host populations and formulating policies and action for implementation by states and the tourist industry.
• January 1982 Acapulco Document Adopted in 1982, the Acapulco Document acknowledges the new dimension and role of tourism as a positive instrument towards the improvement of the quality of life for all peoples, as well as a significant force for peace and international understanding. The Acapulco Document also urges Member States to elaborate their policies, plans and programmes on tourism, in accordance with their national priorities and within the framework of the programme of work of the World Tourism Organization.

Tradition, tourism

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• Hongliang Yan 3 &
• Razaq Raj 3  

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Tradition can be defined as customs, beliefs, or ideas transmitted or handed down from one generation to the next. It is often considered as a social construct which is used as a form of rationality to justify a course of action. In contemporary society, tradition plays a vital part in association with tourism. There is an understanding that tourism is the contemporary embodiment of the exiled modernist’s search for the authentic past. Tradition, culture, and heritage-based tourism have been popular for decades. Tourists experience tradition in a wide range of settings and activities, including performing arts, festivals, visits to historic sites and monuments, educational tours, museums, natural heritage sites, and religious events. Tourists take part in these activities in order to understand the lifestyle of destination communities.

The practice of cultural and heritage tourism in contemporary society demonstrates that tourists are, to varying degrees, seeking enjoyment, culturally...

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Hobsbawm, E., and T. Ranger 1983 The Invention of Tradition. Cambridge: Cambridge University Press.

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Samuel, R. 1994 Theatres of Memory. London: Verso.

Yeoman, R., M. Robertson, J. Ali-Knight, S. Drummond and U. McMahon-Beattie 2004 Festival and Events Management: An International Arts and Culture Perspective. London: Elsevier.

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Carnegie Faculty, School of Events, Tourism and Hospitality, Leeds Beckett University, Cavendish Hall 110, Headingley Campus, Leeds, LS6 3QW, UK

Hongliang Yan & Razaq Raj

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Correspondence to Hongliang Yan .

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School of Hospitality Leadership, University of Wisconsin-Stout, Menomonie, Wisconsin, USA

Jafar Jafari

School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong, Hong Kong SAR

Honggen Xiao

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Yan, H., Raj, R. (2014). Tradition, tourism. In: Jafari, J., Xiao, H. (eds) Encyclopedia of Tourism. Springer, Cham. https://doi.org/10.1007/978-3-319-01669-6_203-1

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DOI : https://doi.org/10.1007/978-3-319-01669-6_203-1

Received : 22 January 2014

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Published : 16 September 2015

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DOI: https://doi.org/10.1007/978-3-319-01669-6_203-2

DOI: https://doi.org/10.1007/978-3-319-01669-6_203-1

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• Tourism Planning: Importance, Benefits, Types & Levels

Planning is to prepare a Road Map to achieve goals.

Faludi, in 1973, defined tourism planning as "Planning is a very important part of the process by which governments manage tourism at the national, local and organizational levels".

What is Tourism Planning?

The upkeep and expansion of the tourism sector in a particular area is referred to as tourism planning. Planning for tourism is, of course, a crucial component.

Creating strategies and plans to increase, develop, and stimulate tourism for/in a destination may be summed up as tourism planning. The primary motivation behind establishing and implementing strategies for the tourist industry is to generate money, which will eventually raise the GDP of a nation or region.

What is the need for Tourism Planning?

For the expansion of the sector important to plan tourism activities for the following reasons:

• It is necessary to plan tourism activities on different levels and in various manners to promote tourism and boost the economy.
• To provide quality to both tourists and residents.
• It involves making major decisions which cannot be taken spontaneously.

What are the components of Tourism Planning

• Exploration phase/ Preparatory
• Planning phase/Feasibility/
• Zoning phase/Formal planning
• Design and implementation phase
• Operational phase

Most nations that have successfully planned their tourism can be found online and are regarded as incredible holiday destinations. People go to these nations hoping their travel vlogs will increase their subscriber count on YouTube. That is an indication of success in the modern day.

Benefits of Tourism Planning

Tourism destination planning should be a vital component of every destination's tourism development plan to get the best outcomes and please all stakeholders. While some places do a great job of maintaining sustainable tourism, others (typically developing countries) need to recognize the significance of comprehensive tourism development planning.

Tourism planning can benefit various parties involved from the industry in the following ways:

• It boosts revenue and employment thanks to tourist spending.
• It safeguards cultural and natural assets so that visitors can enjoy them.
• It broadens the comprehension of cultural diversity
• It constructs new infrastructure, such as sewage systems, roads, etc., for the community.

Impacts of Tourism Planning

The impacts of tourism destination planning can be sorted into seven general categories:

• Environmental
• Social and cultural
• Crowding and congestion
• Community attitude

According to Inskeep, six "golden standards" should be followed when creating a strategy for tourist planning and policy (1991).

1. Goal Oriented: Tourism Planning should be oriented to achieve broad national and community goals.

2. Integrative: Integrating tourist policy and planning into the economy, land use and infrastructure, conservation, and environmental planning.

3. Market Driven: Planning for successful tourism growth in a cutthroat international market.

4. Resource Driven: Developing tourism that capitalizes on the location's inherent advantages while preserving and improving the features and experiences of existing tourism resources.

5. Consultative: Considering broader community attitudes, needs, and desires to determine what the population will accept.

6. Systematic: utilizing primary or secondary information to support planners conceptually or predictably, incorporating knowledge from other tourist locations

Levels of Tourism Planning

Planning and policy for the tourism industry occur at several levels. This can be done in a top-down approach, with international or national bodies, or a bottom-up approach from a local level.

1. International Tourism Planning: Tourism planning at the international level typically involves international transportation services, the movement and scheduling of tourist tours between different countries, the development of significant tourist attractions and facilities in neighboring countries, as well as the working strategies and promotional programs of many nations.

2. National Tourism Planning: Tourism policy, infrastructural facilities, and a physical structure plan, which includes significant tourist attractions, chosen tourism development regions, international entrance points, facilities, and services, are all addressed at the national level of tourism planning. Additionally, it is concerned with the quantity, types, and quality of lodging and other essential tourist facilities and services; the country's major travel routes and their regional connections; tourism organization

rights, laws, and investment policies; marketing and promotion strategies for the industry; education and training initiatives; and environmental, economic, and sociocultural analysis.

3. Regional Tourism Planning: Regional planning considers factors such as regional policy, regional entrance points, transportation facilities, and services; the types and locations of tourism attractions; the quantity, varieties, and places of lodging and other tourist facilities and services; and the sites of tourist development regions, such as resort areas.

They will also oversee sociocultural, environmental, economic, and impact analyses, regional education and training programmes, marketing strategies, investment policies, organizational structures, legal frameworks, and implementation strategies, including project plans and zoning ordinances.

4. Local Tourism Planning: Participants at the local level will think about the analyses, outputs, outcomes, and assessment of tourism planning at the ground level.

Types of Tourism Planning

Before creating a comprehensive plan to market the destination, the following types of tourism planning are taken into account:

Spatial Tourism Planning: Spatial tourism planning attempts to thoroughly process social, environmental, and economic change to bring about certain ends. Drawing plans, maps or diagrams are put together to decide where socio-spatial activities can occur.

Sectoral Tourism Planning: In this kind of planning, the regions are divided into sections, and each section is called a sector. It concentrates on a manageable area and takes into account the specific infrastructure, land use, transportation, and environmental requirements of that region. Depending on the nature of the products or services provided, economic, social, and administrative activities are grouped into sectors.

Complex Tourism Planning: When various regions are considered for the purpose of tourism planning, it is known as complex tourism planning. These regions are to be developed comprehensively because of the significant interest shown by international tourists. There is a possibility that these regions are located far away from one another.

Integrated Tourism Planning: Integrated tourism refers to making tourism the primary industry in a given area by systematically and comprehensively promoting all available economic, social, and tourism resources.

Sustainable Tourism Planning: Sustainable tourism planning involves striking the correct balance between the requirements of people and the environment. It entails stating the community's mission, vision, and unique selling point or identity in clear terms. With the help of this type of destination planning in our local communities, we are better equipped to plan for the long term, and respond to changing target markets, trends, and emergencies like the Covid-19 outbreak. Additionally, it guarantees that resources are allocated properly while ethically and sustainably establishing local communities. This method of tourism planning benefits people and places in positive ways on all fronts—socially, economically, culturally, and environmentally—puts sustainability at its core.

Centralized Tourism Planning: Centralized tourism planning is done by a single authority, usually the state or central government.

Decentralized Tourism Planning: Organizations are interested in developing tourist spots and planning the various activities visitors can enjoy. (Joint Venture).

They take assistance from government. Suggested Read:  Sustainable Tourism

Frequently Asked Questions

Q1. why is tourism planning important.

A1. Destination development plans should include tourism planning since it promotes a destination's long-term viability and encourages cooperation among important stakeholders..

Q2. What are the features of tourism planning?

A2. Three general principles of planning for tourism can be specified as anticipation, regulation and monitoring.

Q3. What are the barriers to tourism planning?

A3. A3. According to earlier research conducted in several nations, a common pattern of issues has emerged. For instance, financial constraints, a lack of knowledge, an insufficient amount of time, and other issues have prevented local governments from incorporating tourism into their development plans.

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What Does Social Tourism Mean and How it is Redefining Travel? 

What does social tourism mean? 

How is it usually financed , what is the objective of social tourism , how can we help social tourism , real-life examples, final thoughts .

The tourism industry offers an abundance of benefits. It encourages economic growth, creates jobs, and brings massive amounts of revenue to some of the most popular tourism destinations. However, it’s not always beneficial directly to the local communities, and it’s not always accessible to all . 

On average, from every $100 spent by travelers in developing countries, only $5 stays in the local economy , resulting in significant tourism leakage . The widely-adopted traveling practices such as booking hotel accommodations, buying mass-produced souvenirs, or choosing international food chains rather than local restaurants often cause long-term harm to the community. 

Not to mention the issues of over-tourism that disrupts the daily life of the locals, increases pollution, and harms the environment. 

Fortunately, trends are changing in the tourism sector. Travelers are becoming increasingly aware of the consequences of over-tourism and how this issue is impacting the destinations they visit – which is why more and more people are starting to adopt social and sustainable tourism . 

Social tourism is a growing trend that prioritizes building positive relationships between visitors and host communities and developing “ programs, events, and activities that allow all population groups to enjoy tourism ”. 

Take a look below to learn what social tourism entails and how it’s redefining travel. 

Social tourism is a broad concept that encompasses countless events and activities. Different holiday types, such as working holidays , for instance, can fall under the category of social tourism. Activities you engage in at the destination, the type of destination you choose, and even the type of accommodation you book or some unique client group a tourism organization works with could all be labeled as social tourism. 

In a nutshell, social tourism focuses on providing economic, social, and cultural benefits to travelers and their host communities. 

On the one hand, travelers can participate in social tourism by contributing to their destinations – volunteering, participating in local projects, helping build homes for disadvantaged local groups, supporting local artists and crafters, donating, and more. 

On the other hand, some travelers can be the beneficiaries of social tourism . Countless government and private tourism organizations provide travel opportunities to those groups that wouldn’t otherwise be able to enjoy traveling – impoverished families, people with disabilities, children, and seniors, for instance. 

Moreover, some popular travel destinations are starting to invest in building a more accessible infrastructure that improves the traveling experience for all. You’ll find wheelchair-accessible beaches in Cyprus , braille-etched railings at Castel Sant’Elmo in Naples, and “ touchable paintings ” at museums worldwide. 

Considering that social tourism can take many forms, it’s not surprising that it’s known under many different names – sustainable tourism, accessible tourism, tourism for all, enlightening tourism, and responsible tourism , among others. 

Social tourism can be financed in one of several ways, depending on its particular type. If you want to contribute to the destination you’re visiting, you’d most commonly have to finance any activities and events you participate in out of pocket . 

You could join a charitable organization that covers expenses for certain activities, such as building homes for the locals, for instance, where it might cover the costs of the materials. However, you’d still likely have to pay for any other travel-related expenses yourself – accommodation, transportation, food, and more. 

Social tourism events and activities for children, impoverished families, people with disabilities, and others, on the other hand, are most commonly fully financed by local and federal governments , employers, non-profit organizations, and charities . On occasion, the participants could even receive a small spending allowance that enables them to fully enjoy their travels. 

The main objectives of social tourism include: 

• Supporting local communities – leaving a positive mark on the communities in your travel destinations; 
• Discovering new destinations – visiting places off the beaten path and going to less traveled-to countries; 
• Learning about new cultures – getting to know the locals, their languages, cultures, traditions, and history; 
• Providing economic benefits to host countries – shopping local, investing in arts and crafts from the local artists, improving the local economy; 
• Making travel accessible to all – allowing everyone to experience the wonders of traveling, regardless of their socio-economic group, age, health, or more. 

Ultimately, the main goal of social tourism is connecting travelers with their host countries, helping build international relationships, and making travel more enjoyable and more responsible. 

There are multiple ways to promote and support social tourism: 

• Support charities and non-profits – many social tourism charities rely on contributions from individuals to create immersive programs and activities that help tourists and host countries; 
• Make donations – donate to relevant organizations that support local communities in your favorite travel destinations or those that offer travel opportunities to underprivileged groups in your area; 
• Volunteer – join volunteer groups that connect you with locals; 
• Avoid popular destinations – go off the beaten path and travel to lesser-known destinations; 
• Talk to your local government representatives – as many social travel activities are government-funded, you can talk to the local representatives to find the best ways to support social tourism. 

You don’t have to go out of your way to support social tourism. Even minor changes to your typical traveling habits could help – booking accommodation with a host family instead of a hotel, buying souvenirs from local artists, eating at small local restaurants, recycling while traveling, and more. 

As evidenced so far, Social Tourist isn’t just a Charlie D’Amelio’s apparel brand. It’s an increasingly important concept that presents immeasurable benefits to travelers and their host communities. Therefore, it’s not surprising that we’re seeing more and more real-life examples of social tourism. 

Take a look at just a few organizations that are helping make social tourism mainstream. 

Make a Difference (MAD) Travels 

Make a Difference (MAD) Travels is a unique social entrepreneurship based in the Philippines. It offers sustainable, one-of-a-kind travel experiences to international tourists who want to make a difference. It focuses on building relationships between travelers and their destinations of choice , leading exciting off-the-beaten-path tours, introducing travelers to the local cultures, and offering educational courses and experiences. 

What’s more, MAD Travels enables you to support local communities even from a distance. You can support communities in Zambales or Rizal by gifting a tree planted on your behalf or shopping for local Filipino products like organic honey or bamboo straws directly from the Mad Travels site. 

Awaken 

Awaken is all about traveling with a purpose. Based in Ecuador, it started as an at-risk youth foundation and has evolved into a social tourism organization that helps you support the communities you visit while enjoying immersive travel experiences. 

The organization’s main aim is to support children and their parents who come from juvenile detention centers and immerse them back into society. By joining one of Awaken’s programs, you can travel to some of Ecuador’s most mesmerizing destinations, join volunteer groups, go on active tours, and learn all about the local people, culture, and history. 

Invisible Cities 

Invisible Cities is a UK-based social enterprise that supports homeless people through travel. Currently available only in some of the biggest cities in the UK, including Glasgow, Manchester, Edinburgh, Cardiff, and York, it helps teach homeless people how to become walking tour guides in their cities. 

Invisible Cities offers comprehensive skill-building training and encourages its guides to deliver authentic tours focusing on the monuments and locations they have chosen. 

The organization aims to dispel myths and stereotypes regarding homelessness and improve the lives of those impacted by it. 

Operation Groundswell 

Operation Groundswell offers immersive programs across Central and South America, East Africa, and Asia, redefining backpacking experiences and allowing you to get truly immersed in the cultures you’re exploring. 

Started by a group of backpacking enthusiasts, it’s grown to be one of the largest organizations of its kind. You can join open, pre-planned programs or even design your own custom experiences. Choose the regions you want to visit, select the theme you’d like to learn more about (such as human rights, health, environment, or education), and design an active holiday you’ll never forget. 

Good Travel 

Good Travel promotes travel experiences that lead to a positive social, economic, and environmental impact. To that end, the organization collaborates with local businesses that give back to their communities, partners with international non-profit organizations, and donates to countless global charities. 

Each trip is designed to fit the Good Travels ethos, offset our carbon footprint, support marginalized groups, boost the local economy, and deliver memorable travel experiences. 

Although there are many pre-planned trips to countries like Peru, New Zealand, Fiji, and others, you can also develop a personalized itinerary that suits your traveling preferences. 

Okavango Craft Brewery 

Okavango Craft Brewery in Northern Botswana is a unique addition to the list. Not specifically created as a social tourism organization but rather a great local brewery with a cause, it enables you to support Okavango’s people and elephants and enjoy good beer made from locally-sourced ingredients. 

As you enjoy your dinner and drinks, you’ll help the brewery support the NGO EcoExist non-profit organization that helps promote a sustainable existence between farmers and elephants in areas with high elephant-human conflict. If you’re traveling in the area, pay the brewery a visit to help support the farmers that allow you to enjoy local beers. 

Have Fun Do Good 

Have Fun Do Good (HFDG) is an organization developed for adventure-seekers who want to do good on their travels. Whether staying close to home or traveling to far-off destinations, HFDG helps you create immersive travel experiences and join volunteer programs that enable you to make a difference. 

You’ll get to meet new people, explore beautiful locations, learn about new cultures, and support international charities. 

HFDG offers small group travel experiences and corporate events that can improve your team-building and help your business support good causes. 

International Social Tourism Organisation (ISTO)

International Social Tourism Organisation (ISTO) is one of the largest (and oldest) social tourism non-profits, established in 1963. It promotes responsible, accessible tourism for all that benefits individuals and communities across the globe. 

The organization has five primary goals to improve: 

• Accessibility; 
• Fair business; 
• Environment; 
• Solidarity; 
• Quality of life. 

ISTO aims to make leisure, holidays, and tourism accessible to all – the youth, seniors, people with disabilities, and others. It partners with local businesses and governments to create opportunities for everyone to enjoy tourism without limitations while simultaneously supporting and benefiting the local populations, their cultural heritage, and their environment. 

Elevate Destinations 

Elevate Destinations operates under the belief that travel is sacred, and as such, it should always have a positive social and environmental impact. Therefore, it offers memorable travel experiences that help you find greater meaning in the world while connecting with coglobal communities, supporting the environment, and preserving our natural surroundings. 

Elevate Destinations offers immersive, family-friendly trips, adventurous travels for adrenaline-seekers, learning journeys, charity challenges, donor travel experiences, and more for individuals and organizations alike. 

Moreover, it’s developed a new travel program, “Buy a Trip, Give a Trip”, that allows you to support local youths. The program gives local children an opportunity to visit some of the most popular tourist sites in their own countries. 

Responsible Travel 

Last but certainly not least is Responsible Travel , an organization that focuses on nature preservation and empowering local communities. It prioritizes responsible travel, reducing carbon emissions, developing accessible travel opportunities, and organizing volunteer events that allow you to give back to the communities you’re visiting. 

It also has a “Trip for Trip” program that allows you to send a disadvantaged child on a day trip when you book your own holiday, all at no additional cost. 

Social tourism is quickly taking off, becoming one of the biggest tourism trends of the decade. Allowing you to visit some of the most astonishing destinations, support your host communities, preserve nature, and make travel accessible to all, social tourism is making a world of difference one trip at a time. 

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Marc Truyols has a degree in Tourism from the University of the Balearic Islands. Marc has extensive experience in the leisure, travel and tourism industry. His skills in negotiation, hotel management, customer service, sales and hotel management make him a strong business development professional in the travel industry.

Mize is the leading hotel booking optimization solution in the world. With over 170 partners using our fintech products, Mize creates new extra profit for the hotel booking industry using its fully automated proprietary technology and has generated hundreds of millions of dollars in revenue across its suite of products for its partners. Mize was founded in 2016 with its headquarters in Tel Aviv and offices worldwide.

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Tourism’s Importance for Growth Highlighted in World Economic Outlook Report

• All Regions
• 10 Nov 2023

Tourism has again been identified as a key driver of economic recovery and growth in a new report by the International Monetary Fund (IMF). With UNWTO data pointing to a return to 95% of pre-pandemic tourist numbers by the end of the year in the best case scenario, the IMF report outlines the positive impact the sector’s rapid recovery will have on certain economies worldwide.

According to the World Economic Outlook (WEO) Report , the global economy will grow an estimated 3.0% in 2023 and 2.9% in 2024. While this is higher than previous forecasts, it is nevertheless below the 3.5% rate of growth recorded in 2022, pointing to the continued impacts of the pandemic and Russia's invasion of Ukraine, and from the cost-of-living crisis.

Tourism key sector for growth

The WEO report analyses economic growth in every global region, connecting performance with key sectors, including tourism. Notably, those economies with "large travel and tourism sectors" show strong economic resilience and robust levels of economic activity. More specifically, countries where tourism represents a high percentage of GDP   have recorded faster recovery from the impacts of the pandemic in comparison to economies where tourism is not a significant sector.

As the report Foreword notes: "Strong demand for services has supported service-oriented economies—including important tourism destinations such as France and Spain".

Looking Ahead

The latest outlook from the IMF comes on the back of UNWTO's most recent analysis of the prospects for tourism, at the global and regional levels. Pending the release of the November 2023 World Tourism Barometer , international tourism is on track to reach 80% to 95% of pre-pandemic levels in 2023. Prospects for September-December 2023 point to continued recovery, driven by the still pent-up demand and increased air connectivity particularly in Asia and the Pacific where recovery is still subdued.

Related links

• Download the News Release on PDF
• UNWTO World Tourism Barometer
• IMF World Economic Outlook

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Tourism Product Concept

Tourism Product Concept: Tourism product is usually as the amount of psychological and physical satisfaction it offers or delivers to the tourists when they are travelling to a new place or are on the way to a given destination it can be both domestic and international. Tourism products are more concerned towards services and facilities produced to fulfil the requirement of the consumers or the tourists.

Tourism product concept may be combined or amalgamated in nature i.e. the various attraction at a given destination, transportation facilities and other entertainment facilities result in full or 100% customer satisfaction. every element in tourism product is delivered by single supplier service or facilities like tour operator , airline companies, hotels and resorts etc. tourist products can be studied on the basis of four important elements viz. attraction, accessibility, accommodation and amenities.

Meaning of Tourism Product

Tourism product is a group of various components and elements which are combined together to satisfy the needs and wants of the consumers. The product in tourism industry is the complete experience of the tourist from the point of origin to the destination point and back to the origin point. The product in Tourism may be defined as the ‘sum total of physical and psychological satisfaction it provides to the tourist from the origin point to the destination and during their travelling route’.

Also read Tourism

The raw material in tourism industry is the natural beauty, Climate, History, Culture and people of the destination and some other important elements are the existing facilities or the infrastructure such as water supply, electricity, roads, transport , communication, services and other ancillary services. If any of these elements get missing, then it will completely destroy the whole experience of the tourist. Tourism products are offered in the market with some cost i.e. money. A Product could therefore be defined by its three characteristic: 

• The product must be offered
• It should satisfy some need or needs of the customers 
• It should be exchanged for some value 

Also read more about Tourism Product Life Cycle

So, we can say that if the Tourism Product i.e. the sum total of a country’s tourist attractions, transport systems, hospitality , entertainment, and infrastructure is well designed and developed and then offered to the tourist this will ultimately result in consumer satisfaction. Tourism products are nothing but various services offered to the tourists, and falls under the category of service product. Tourism product is the prime reason for tourist to choose a destination. Tourism product helps in earning revenue for the destination. So all the tourism product should be properly preserved and promoted

A) Attraction

Attraction is the first and the most important element of tourism product, until unless there is an attraction, then only a tourist would be encouraged to visit a particular place. Attraction is a very important element as it determines the choice made by a tourist to travel to a particular place rather than another place or destination. An attraction can be of different types such as historical buildings and monuments, areas of archaeological interests, mountains, beaches, resorts, national parks, wildlife sanctuaries, Flora and Fauna, events like conferences, exhibitions, sports meet, world cups, music and art festivals etc.

You may may be interested to read about Aviation Industry

Demand for tourist products can be determined on the basis of upcoming trends in the market or current fashions. Present fashion in the market are helpful for analyzing and fulfilling the demand for different tourism products (which can include attractions, services and other amenities). Tourist visiting to hill stations for their natural beauty and panoramic views may choose to opt for some other destination due to current trends in the market and sometimes change in the fashion.

You may read History of Travel and Tourism

Peter has sketched up a list of the different attractions that are important in the tourism . Though, the attractions of tourism are, to a very large amount, geographical in character. Location and accessibility (whether a place or coastal or inland position and the ease with which a given place can be reached) are essential. Those who wish to seek wilderness and adventure may think of physical space at a destination.

Landscape or scenery is a mix of landforms; water and flora and has a beautiful and artistic value. Weather conditions, especially in relation to the amount of sunshine, temperature and precipitation (rain as well now), are of unique importance. Animal life might be a significant attraction, first in relation, to bird watching or viewing game in their natural habit and second, for sports purposes, e.g. hunting and fishing. Human’s influence on the natural landscape in the name of his settlements, archaeological remains and ancient monuments and is also a main attraction. Finally, a range of artistic elements folklore, artistic expressions, ways of life etc. offer valued attractions to large tourists.

B) Accessibility

Accessibility can be defined as means by which a person/tourist can travel or reach to particular place or destination. Tourist attractions can be of different types some may be accessible or some may be not by a mode of transportation . A tourist always looks up to a mode or means of transport in order to reach that particular place/attraction. Mode of transportation can be a coach, a car, an aeroplane, a ship or boat and a train that can enable or help a tourist to visit his desired destination. There are certain destinations which are not accessible by different modes of transport or inadequate transportation services, these destinations then turn into of a little value.  

Generally the tourist attractions that are situated close to a tourist generating area or market and are connected by a proper network of effective modes of transportation, experience a large number of tourist visits. Distance between the places of origin to the desired destination plays a crucial role in the movement of tourists and effect their choices in destination selection, proper connectivity between places or destination can act as motivation factor for tourists to visit a particular destination or place. Long distance destination increases the cost of travel for the tourists which somehow restricts the limits of different tourists travelling across places.

Time constraint and cost play a crucial role in the movement of tourists across the globe. An instance can be that of India. Almost two and half million tourist visitors for a country of the size of India may seem to be rather insignificant. Though, we see at certain things like the country’s distance from the affluent tourist markets of the world such as Europe, United States, Japan, Canada and Australia, one may determine that the long distance is one of the reasons liable for low tourist visits. It costs a tourist from these nations, quite a large amount, to travel to India for a vacation. It has been listed before that North America and Europe last to be major markets creating and getting areas for international tourist arrivals, accounting for as much as 70% and 20% respectively, of inbound tourist arrivals. Easy-going accessibility, thus is a main aspect for the development and growth of tourist arrivals.

C) Accommodation      

Lodging and other services balance the tourist attractions. Accommodation is very crucial and plays a central role and is very essential requirement of every tourist destination. As per the definition given by UNWTO, a person travelling to a new place from his place of origin must spend at least 24 hours at a particular destination so then only he/she would be considered a tourist. This tells about the importance of accommodation facilities at a different destination.

The demand for accommodation has always been there since ages. Therefore, the demand or the need for accommodation is met through variety of facilities. In the accommodation sector, the range and type of lodging is a bit wide-ranging and has experienced through different stages in the last couple of years. There is a decrease in the need for small hotels, boarding houses and other accommodation facilities. Large hotel chains have started to increase their share at famous tourist destinations and big metropolitans throughout the globe in more traditional holiday and sea- side resorts in Europe and elsewhere, large hotels are keeping their share of holiday resorts.

In the past few years, certain changes have arisen in the accommodation sector and the type of accommodation has totally transformed. The demand for non-traditional and informal types of lodging facilities have increased to a great extent. Holiday villages and concepts like home stays, condominiums and youth hostels are the current trends in the accommodation sector and popularity of these types of accommodations has increasing in the present times. Accommodation in itself has become an attraction in the modern times.

You can also read History of Travel and Tourism

In fact, a big group of travelers visit a specific town or destination simply since there is a first class luxury resort and hotel that offers outstanding facilities sand services for the entertainment of tourists. Few nations like Holland, France, Switzerland, Belgium and Austria have achieved a reputation for offering exceptional lodging with lavish food. Countless hotel companies away in different nations, specially the resort hotels have earned a status for their exceptional services, cuisines and other entertainment facilities. The French government for example, overlaid the way for tourist expansion of Corsica by introduction of a large hotel growth agenda. 

D) Amenities

Every tourist travelling to a new destination desires for world class facilities and services. In order to fulfill their demand huge efforts are made by the industry. High quality facilities are important aid to every tourist destination or center. For a coastal resort, services like swimming, boating, yachting, surf-riding and other amenities like recreation, dancing and other entertainment and amusement services are very essential for each and every tourist destination/center. Facilities can be of 2 kind’s natural, i.e. sea-bathing, beaches, possibilities of fishing, opportunities for trekking, climbing or viewing etc. and man-made, i.e. different kinds of entertainment facilities that can cater to the unique requirements of the various tourists. Outstanding beaches, sheltered from sunshine with palm and coconut trees and providing good bathing conditions makes a very goo the tourist center. Various other natural facilities like large water for the purpose of cruising or the chances for hunting and fishing are equally very significant.

Characteristics of Tourism Product 

Tourism products are mostly service goods that have different types or features. For instance, in business tourism management and planning are the services provided by different large convention centers and hotel chains. Various fair and festivals are the events that are provided for the entertainment and amusement only at a given time of the year and these are usually variable and perishable. In country like India numerous traditional/ancient attractions in the form of music and dance can be watched and experienced. There are different natural products which are been consumed by the tourist travelling to India like flora and fauna, wildlife. Following are some of the features and characteristics of tourism products:

a) Intangibility of Tourism Product

Unlike a physical product, say, a train or television, there is no handover of ownership of products is included in tourism. The goods or products in tourism cannot be consumed or demonstrated before purchasing it. Instead, some installations, amenities, items of equipment are available for a certain or fixed period pf time and for a particular use. For instance, a hotel room is offered or provided for a given time frame or a seat in a train is provided for a couple of hours of the journey.

b) Psychological 

A tourism product is offered to provide or offer certain level of satisfaction to the consumers or tourist. A person/tourist acquires experience with the consumption of different tourist products. Experiences derived while interacting to new places, people and environments helps in the encouragement of potential customers and helps in attracting them to consume the products offered to the market.

Read more about Hospitality

c) Highly Perishable

Usually a tour operator or a travel agent offer or sells various tourism products to the market, which are perishable in nature and cannot be stored or sustained for a longer time frame. Production of the products and services is only possible if there is a demand and the customers are actually present and if the customer buys the product it cannot be blocked, disturbed or customized. If the product is not consumed on time or is unused the chances are lost which means, if a tourist doesn’t buy the flight ticket on a given date, the chance at that time is lost or can say the validity of the seat is expired or is left unused. The reason can be heavy discounts or offers given by the airline company on the given date or during off season.

d) Composite nature of tourism Product

A tourism product is never offered or produced by a single enterprise there is an involvement of different parties (viz travel agent , hotels, airline company, tour guide etc.) when compared to a manufactured product. There is a involvement of various parties in providing or manufacturing a complete tourist product. The product shields broad experience of a holiday to a specific destination. And numerous suppliers and providers that supply to create this experience. For example, a hotel provides a food and rooms, travel agent makes booking for sightseeing and stay at different places, airline and rail provides seats etc.

e) Unstable Demand of Tourism Product

There is a problem or one can say a challenge for tourism products as tourism products are influenced by the seasonality, economic , political factors. For instance, there is a demand for the hill station in the summer season as people like to travel to cold places mostly places likes Manali, Shimla, Nainital, Mussorie etc. whereas the demand for coastal areas like Goa rises in the winters. There are different times of a year when there is a demand for a particular destination than other destinations. This is the time when there is a huge tension on the hotel bookings, transport system, the employment etc.

f) Fixed supply in the short run

Tourism product similarly as the factory-made products cannot be transported to the final consumers, the consumers have to go to the products offered to them. Product development is done on the basis of analysis of the taste and preferences, behavior, dislikes and likes of the consumers, so that the expectations and realities of the consumers. Therefore, the supply of the tourism product is limited in the short run and may be maximized on a long term basis depending upon the increasing demand pattern of the tourist product.

g) Absence of ownership in Tourism Product

Tourism products have absence of ownership. For instance, when you buy a product say a bike or a car, the possession of the same is reassigned to you, but when one rents a cab, he/she only buys the right to be transferred from one place to another, you neither own the driver nor the cab. Similarly, in case of tourism products like airline tickets, train tickets or a hotel room can be used for given time frame but not owned. Tourism products can only be purchased for using but the ownership of the same stays with the provider of the service or the product so, an Opera show can be watched but the performer cannot be kept.

 h) Heterogeneous nature of Tourism Product

Tourism is not a uniform product. Similarly, tourism product is not same, since they tend to change or vary in terms of quality and standard with the passage of time, unlike a television set or any other factory-made product. A flight or a tour package cannot be the same at all times. The reason behind the changing nature of the tourism products is a service and services are customers/consumer oriented. So there is variability in tourism products as all humans are not the same and vary in terms of their behavior, taste and preferences. For example, all workers working in a hotel cannot give the same excellence of facility and the same worker might not perform equally in the morning and evening. Therefore, the services cannot be uniforms or homogeneous.

Tourism products are first purchased and later on consumed that is why there is a high level of risk involved in purchasing before the consumption of the products. An element of chance of risk is always there in the process. For instance, a movie might not be as entertaining as it promises to be or a summer vacation in Goa may be disappointing due to bad weather or heavy rains.

j) Marketable

Tourism products are marketable at different markets. Firstly, both the regional and national organizations involve themselves in catering the potential customers/tourists to travel to different region/destinations across the country. Secondly, the individual firms are trying to market their own tourism products in order to cater potential customers.

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Tourism Product Concept Tourism Product Concept Tourism Product Concept Tourism Product Concept

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What is Tourism Product? Definition, Types, Characteristics

• Post last modified: 3 October 2021
• Reading time: 14 mins read
• Post category: Uncategorized

What is Tourism Product?

Tourism Products are a combination of goods and services demanded by a tourist during travel to and stay at a destination. These include natural, cultural and manmade attractions and facilities such as hotels, transport and ancillary services.

In this process, tourists derive an experience which varies from individual to individual. From a broader perspective, the sum total of experiences derived by the tourists during the entire trip can be considered as the product.

Table of Content

• 1 What is Tourism Product?
• 2 Definition of Tourism Product
• 3.1 Natural Tourism Product
• 3.2 Man-Made Tourism Product
• 3.3 Symbiotic Tourism Product
• 3.4 Event Based Tourism
• 3.5 Site Based Tourism Product
• 4.1 Intangibility
• 4.2 Inseperatability
• 4.3 Perishability
• 4.4 Heterogeneity
• 4.5 Essentially of Users Presence
• 4.6 Complexity in Marketing
• 4.7 Absence of Ownership

Definition of Tourism Product

Burkat and Medlik say tourism products to an array of integrated products, which consist of objects and attractions, transportation, accommodation and entertainment, where each element of the tourism product is prepared by individual companies and are offered separately to consumers (tourist/tourist).

The tourism “product” is not the destination, but it is about the experiences of that place and what happens there. – Chris Ryan

Economist M. Sinclair and Mike Stabler define the tourism product as a “composite product involving transport, accommodation, catering, natural resources, entertainment and other facilities and services, such as shops and banks, travel agents and tour operators.”

According to Suswantoro (2007:75) on substantially the understanding of tourism products “is obtained and the overall service felt or enjoyed by tourists since he left his residence to the tourist destination of his choice and to return home where she originally departed”.

Types of Tourism Products

Following figure describes the classification of Tourism Product:

Natural Tourism Product

Man-made tourism product, symbiotic tourism product, event based tourism, site based tourism product.

These are the products connected to the natural environment. Natural environment that constitutes natural resources which is related to area, climate and its settings, and the landscapes. These natural resources are the most important elements in a destination’s attraction. Such as countryside, climate, natural beauty, water, flora and fauna, wildlife, beaches, deserts, islands or any scenic attraction.

Some examples of natural tourism products in India are Marina beach- Chennai, Darjeeling hill station-West Bengal, Islands of Andaman & Nicobar- Andaman & Nicobar, Deserts of Thar-Rajasthan, etc

Something which is not natural, found in the destinations to attract the tourists. These are man-made creations. As per the tourism point of view they are made for pleasure, leisure or business.

Man-made tourism products are further divided into three subtypes:

• Sites and areas of archaeological interest
• Historical buildings and monuments
• Places of historical significance l museums and art galleries
• Political and educational institutions
• Religious institutions
• Fairs and festivals
• Arts and handicrafts
• Folklore l native life and customs
• Amusement and recreation parks
• Sporting events
• Zoos and oceanariums
• Cinemas and theatres
• Night life l cuisines

Examples of Man-made tourism products are Ajanta and Ellora cave-Maharashtra (Cultural), Surajkund Craft Mela-Haryana (Traditional), Essel World-Mumbai, etc

This type of tourism product do not fall in any particular category because they are a blend of nature and man but the core attraction is nature. These are the natural resource that has been converted into a tourism product by maintaining and managing them.

In other words man has taken initiative to preserve the natural aspects of earth and also managed in a way to provide best possible services to the tourists who come for the visit, for example, accommodation, parking facilities, etc. Some examples are National Park or Wildlife Sanctuaries, Flower Festival, Marine Park, Aero and Water Sports, Botanical Garden etc.

In India, there are many national parks like Ranthambhore-Rajasthan, where tigers and many animals are preserved and tourists are given facilities like a jungle safari.

Product Here event is the main source of attraction. Tourist comes to observe and participate in the events. Events are temporary in nature and are often mounted in order to increase the number of tourists to a particular destination.

Some events are for a short time scale while other last for longer days. Sometimes events are mounted in those places where the tourist’s eye usually don’t reach such as unusual exhibitions.

Some examples of event-based tourism product include Camel Polo at Jaisalmer- Rajasthan, Kite flying in Ahmedabad-Gujarat, where tourists also participate and observes. In Snake boat race-Kerela, one can enjoy witnessing it. Short time scale event includes Republic day parade-New Delhi and long days event include Khajuraho dance festival-Madhya Pradesh.

It is a particular site or a place, permanent in nature which is the main source of attraction for the tourists. In India examples are like Taj Mahal, Beaches of Goa, Sunset at Kanyakumari, Temples of Khajuraho, etc.

Characteristics of Tourism Product

Following are the main characteristics of tourism products:

Intangibility

Inseperatability, perishability, heterogeneity, essentially of users presence, complexity in marketing, absence of ownership.

As discussed earlier in this chapter, tourism products are actually the services that are being sold to the tourists, and it’s not the goods. Services can’t be seen, smelled, felt or touched, it can only be experienced. What can be seen is their effect.

For example, a guide’s comments can be heard. A travel agents books a ticket from place A to B. The ticket is just a piece of paper, an entry pass for using the service. An airline provides the service of transportation, comfort and leisure. A thorough evaluation of the service before buying it is therefore impossible and leads customers to use other cues to help them assess the service like the interior of the restaurant, the appearance of the hotel entrance or the behaviour of the receptionist.

A service of a tourism product cannot be separated from the provider of the service. For most services, the producer and the seller are the same people. Services are manufactured and consumed at the same time. In the case of products, consumption takes place after production and often far away from the factory.

In the case of tourism products for example a guide has to be present to explain the attraction. A pilot has to be present to fly a plane. Both service providers and the service user have to be physically present for mutually satisfying the exchange of service. The visitor to a national park cannot experience counter service if the receptionist is not present, nor can the receptionist render the service is the visitor is absent.

The tourism product is highly perishable, which means it cannot be stored. For example, a hotel room or an aeroplane seat that is not sold on a particular day, is a lost sale. If the tourists don’t visit a particular place, the opportunity is lost. If the opportunity is lost, the moment is lost. This adversely affects the tourism business.

The demand has to be managed by the marketer in such a way as to ensure that as little capacity as possible is lost. The problem is unique for the tourism industry. Due to these reason sometimes heavy discount is offered by hotels or transport generating organization.

Services offered by most people are never the same. There is some degree of variability present in almost all types of services. This may be due to the extensive involvement of people in the production of service. This issue is not present when a machine dominates. Depending on the mood, behaviour, working style, efficiency and knowledge of the people variability exist.

For example, all air hostesses cannot provide the same quality service like the other. Yet again the same individual air hostess may not perform the same uniform service both in the morning as well as in the evening.

Even the tour package and the aircraft can’t be consistent of equal standards because an aircraft can de-shape the travelling pleasure into a nightmare and a holiday seaside is ruined by the prolonged rainy spell.

Another reason for variability of service is the involvement of customers in the process of product delivery and consumption system. For example, a musician performing at a program may not perform with uniformity. His performance will depend on the response and appreciation of the audience. Hence service varies from person to person, time to time and from situation to situation.

In travel and tourism businesses, service quality depends on uncontrollable factors and there is no sure way of knowing whether the service delivered matched what was planned or promoted, or what was expected by the customer.

Presence of the user is necessary to avail the service. The customer or the guest has to be personally present on the spot. It can’t be brought to the user. As in the case of other tangible goods, the buyer can avail the service from anywhere or from his home. But in the case of tourism products, it is not at all possible. The tourist has to go to the tourist attraction to experience the tour.

However the marketers here need an in-depth study of users behaviour, tastes, preferences, likes and dislikes so that expectations and realities coincide and satisfaction is made possible.

Tourism product involves complexity in marketing. It requires a lot of effort to convince a buyer. As in the case of travel agents. In order to sell their tour package they need to convince the customer by introducing various facilities, discounts and services. Product demonstration is bit difficult in the case of tourism product.

As in the case of tangible goods like television. As soon as we buy it, we become the owner of it. But this is not the case with tourism products. A tourism product when sold to the customer or tourist, he can only avail the service but can’t be its owner.

For example, while buying a hotel room, while buying a seat in an aircraft or a luxurious train, you can only take the facilities of the service for a certain time. You can’t be its owner for lifelong.

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Understanding the Tourism Product

The aim of this paper is to propose a marketing-oriented definition of the tourist product as well as a classification system of its components based on an extensive review and analysis of tourism marketing literature. Tourist products satisfy the tourist needs and are the objects of the transactions between tourists and businesses. Determining the tourist products is most helpful for social scientists interested in understanding the aforementioned transactions and the benefits derived by consuming these products. This proves to be a challenging task, though, due to the lack of a common understanding among the authors who have explored this issue as well as due to the different levels of tourist products and their complex nature. For instance, tourist products can be determined on two distinct levels: ➢ The total tourist product comprises a combination of all the elements, which a tourist consumes during his/her trip. ➢ The specific products are components of the total tourist product and can be sold as individual offerings such as accommodation, transport, attractions and other facilities for tourists. This paper focuses on the total tourist products, that can be understood as bundles of tangible and intangible components, based on an activity at a destination. It is the consumption of such a bundle that allows engaging in specific activities at the destination(s) and that creates the travel experience of each individual. Thus, the tourist product can be equated with the total travel experience. Tourist products are characterised by their complex nature. They consist of numerous components ― most of which constitute products themselves ― with each one playing a distinct functional role in this “amalgam of tangible and intangible elements”. These components complement each other, i.e. they are functionally interdependent as each one provides only a part of the total sum of benefits sought by tourists.

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Tourism Today Tourism Today

Dimitris Koutoulas

The in-depth analysis of a destination’s performance is a prerequisite for effective tourism planning and for efficiently using available marketing funds. Decisions concerning issues such as marketing strategy, market segmentation and product development, should be based on the actual situation that a destination faces. By making decisions according to well-documented facts, the risk of unsuccessful policies is minimised. However, not all destination marketing organisations (DMOs) are competent to successfully conduct these kinds of analysis. Their insufficiency may be attributed to the lack of destination marketing know-how and/or the availability of necessary data. An overview of the destination performance in the case of Rhodes, one of Greece’s major tourist destinations, has revealed, among others, the deficiencies in situation analysis characterising the island’s DMOs. These deficiencies are reflected in the marketing activities conducted and funded by those organisations and the poor market performance of Rhodes in recent years. Based on the situation analysis of Rhodes, a Destination Performance Analysis Tool is proposed to support decision making for the destination marketing and planning task with the necessary data. This tool reflects the requirements of destination marketing and planning at the local and regional level. Recommendations about the collection of tourism statistics and other performance data are also made. KEYWORDS: destination performance analysis, tourism marketing efficiency, Rhodes, DMO evaluation, tourism statistics, seasonality, benchmark

Corporate Rivalry and Market Power: competition …

"This paper examines the relations between tour operators and resort hotels and the latter’s competitive environment. The focus is on the Mediterranean, a destination that would not have developed so rapidly over the last 50 years without the tourist flows generated by tour operators. The example of Greece is used to illustrate this relationship. The basis of the European holiday market is the inclusive tour (or package tour) provided by tour operators. Greek resort hotels are predominantly orientated towards the inclusive tour market as they secure 60 per cent of their clientele through tour operators. Most of these hotels actually outsourced their marketing function to tour operators, thus lacking the ability to market themselves in an efficient way on the international marketplace. This hasn’t been a problem for decades, as tour operators supplied a steady flow of business to resort hotels. However, the recent drop in Greece-bound inclusive tour traffic and the increasing pressure applied by tour operators to lower room rates is now forcing Greek hoteliers to explore other markets and distribution channels. Despite the growing market influence of tour operators and the recent decline in Greece-bound inclusive tour traffic, hotels working with the major operators such as TUI, Thomas Cook, Rewe and MyTravel, appear to achieve better results than the average hotel according to the aforementioned survey. These hotels also evaluate their cooperation with the tour operators more positively and are more optimistic in their expectations regarding tour-operator generated business in the near future when compared to the sample’s average hotel. However, the outlook in regard to inclusive tours is one of growing competition among Mediterranean destinations combined with a clear cost disadvantage in the case of Greek resort hotels."

Mohsen Jafarpour

This study seeks to understand the relations between destination tourism product (DTP) and domestic tourist satisfaction with Ghorogh coastal Park (located in the north of Iran, Hashtpar city). In order to achieve the purpose of the study two-hundred questionnaires were distributed among tourists from August to September in 2012. The main results indicate that destination facilities affect tourist satisfaction, directly and indirectly. Moreover, destination accessibility and costs of tourists affect tourist satisfaction, directly. By using the DTP approach, it is possible to analysis influencing factors in satisfaction with coastal destinations accurately, clearly, and to prevent the issue from being more complicated.

Halah Helmy

An industry is characterized by a generic product and production process. For tourism to be considered an industry, it is necessary to show that such a genetic product and process exist. This paper argues that they do exist, and presents a model that describes the product as consisting of five elements: the physical plant, service, hospitality, freedom of choice, and involvement. The generic production begins with raw inputs, progresses through intermediate inputs and outputs, to final outputs, or the tourist's experience. The model is a potentially important contribution in the debate about tourism as an industry; it also formalizes the intuitive notion of many authors that tourism products are fundamentally experiences. R~sum~: Tourisme: le produit. Une industrie se caractErise par un produit et un processus de production gEn6riques. Pour que le tourisme soit considErE une industrie, il faut dEmontrer qu'il existe un produit et un processus g6nEriques. L'article soutient que ces deux ElEments existent bien pour le tourisme. Le produit comprend cinq ElEments: b~timents et materiel, service, hospitalitE, libert6 de choix et engagement. La production commence par des consommations brutes et progresse par des Echanges Economiques intermEdiaires jusqu'au point final de production , c'est-~t-dire l'expErience du toutiste. Le module pourrait bien Stre une contribution impor-tante au dEbat du tourisme somme industrie; il formalise aussi l'idEe intuitive que les produits du tourisme sont en comme des experiences. Mots-cl~s: produit, industrie, offre, processus de production, cbtE Economique du toutisme, definition.

Tour operators are a major source of tourist traffic for a large number of destinations including large European cities. The latter have been witnessing a steady rise in city breaks during recent years with a significant portion of visitors travelling on inclusive tours assembled by tour operators. Tourist authorities of these cities are, therefore, aiming their marketing efforts also at tour operators offering city breaks programmes. Properly understanding a destination’s standing in those programmes is a prerequisite for efficiently promoting the destination to tour operators. Analysis of tour operator catalogues has long been employed by both hotels and destination marketing organisations as a tool to benchmark one’s own position against the competitive set. Such a brochure analysis has yielded a wealth of information relevant to strategic marketing planning when it was applied in the case of Athens. This analysis, conducted in late 2008, clearly indicated the position of Athens in the city breaks programmes of tour operators. The method of content analysis was applied to the city breaks catalogues of eight of Europe’s largest tour operators headquartered in Germany and the UK. Comparisons were made between Athens and its competitive set as defined in previous research. Aspects that were reviewed included scope and depth of the presentation of each city, local activities and services offered to tourists in each city, characteristics of hotels on offer, proposed events and itineraries etc. Shortcomings of Athens compared to its competitive set were clearly identified. The final outcome of this research has been a series of practically oriented policy recommendations to the tourist authorities of Athens as to how to market the city more efficiently to tour operators selling city breaks. These recommendations especially focus on product development, sales promotions and web-based activities aimed at tour operators with city breaks programmes. CITATION: Prountzou, E. and Koutoulas, D. (2009). Tour Operator Catalogue Analysis as a Marketing Planning Tool for City Breaks Destinations: The Case of Athens. Proceedings of the International Scientific Conference on Tourism Development and Management organized by the Leeds Metropolitan University, the Cyprus University of Technology and the Croatian Institute of Tourism, Kos Island, Greece, 11-14 September 2009 [ISBN: 978-9963-9799-0-5]

Asian Social Science

Hamzah Jusoh

Dr Razaq Raj

Tourism Today, Vol. 6, pp. 19-32, Fall 2006

Stanislav Ivanov

Ivanka Vasenska

The concept of tourism destination attractiveness does not constitute a new topic in the scientific literature in the field of tourism. On the contrary, attention has been brought towards it since last century's 60 years. For a relatively long period, however, the existing studies show out that they not only did not lead to the creation of a single platform for evaluation, but rather have resulted in a fragmentation of the researchers' opinions. At present, numerous authors have been trying to identify the destination's attractiveness and factors influencing tourists' decision-making process to assess a given area as a desirable vacation spot. As the attractiveness of the area it does not only depend on the characteristics of its corresponding site and the local population, but also from tourist cognitive image perception of the destination. The present paper comprises the results from two separate studies conducted in parallel from 2011 to 2014 and it aims to outline the various factors that could influence the process of increasing of attractiveness and image recognition of Bulgaria as a tourism destination. For this purpose a multifactorial analysis of the whole tourism destination of Bulgaria was applied alongside with a cultural profiling of an almost iconic and landmark micro destination for cultural tourism such as the town of Plovdiv (or the ancient Phillipopolis found by the king Phillip the Second, the father of Alexander the Great).

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