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Now Lets Travel   Reviews

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Reviews 5.0.

1,722 total

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Trip to the Algarve November 2024

Kelly was very professional, had excellent knowledge of the location I wanted to travel to and gave me lots of information about my options. She understood clearly what I wanted and this was accommodated in my travel package. We also talked about my future travel thoughts and gave me information with some helpful hints and tips.

Date of experience : October 25, 2024

First clets travel Stockton-on-Tees

First class service from Sara at Now let's travel in stockton. Sara was so friendly and extremely knowledgeable,she was happy to spend the time to get us, what we wanted and at the price we wanted. I would truly recommend this agents and Sara.

Date of experience : October 26, 2024

Great Service

Cherelle from Stockton on Tees Branch of Let's Travel has been very accommodating with us today when we book our holiday going to Krakow.The service that has offered to us is the best .Everything is done is a very professional way .

Date of experience : October 21, 2024

Back for the 3rd time this year

We booked our holiday for the first time with Now Let’s Travel in Cramlington earlier this year, and we won’t be going anywhere else in future ! The service we received from Kelly was second to none, she couldn’t do enough to help us. Since booking our first holiday, we’ve been back to book 2 more holidays, for our latest booking I brought my brother and we booked a holiday for 4 to Kos for next September, and Kelly sorted everything for us at an amazing price ! When we left the shop after booking my brother couldn’t believe the price we paid, and agreed that the service from Kelly was fantastic and he too said that he would definitely be back !

It was fantastic from the start

It was fantastic from the start, our flight, hotel and staff were amazing with every request met to the highest standard, our room was of the highest standard, the food at our hotel was of a very high standard also,

Date of experience : October 20, 2024

Tammy at Crammy was fantastic

Tammy at Cramlington was amazing along with help from Kelly too. We needed to change our cruise after a bereavement. Tammy made everything really easy, no pressure to make a fast decision, no hard selling, nice and relaxed and she made all the calls to TUI for the changes too. Superb service.

Date of experience : October 19, 2024

5* experience

It’s was made so easy to book this holiday with the help of Steph from the wallsend branch. I told her what I wanted and left with a brilliant holiday deal.

Helen helped us book our holiday she…

Helen helped us book our holiday she was very friendly and helpful, and provided all the information we needed.

Date of experience : October 22, 2024

Tammy took time to find our exact need…

Tammy took the time to find our exact needs, and even found us an even better deal, as this was the first time booking a holiday of this kind it was reassuring to know Tammy had our best interest at heart.

Now let’s travel are fantastic…they go above and beyond

Now let’s travel are a fantastic company where the staff go above and beyond. We were due to fly out to florida on hurricane Milton day and they worked so hard to make sure we could reschedule as soon as possible and made sure Disney and BA treated us fairly. Honestly, Natalie, Paul and all the team have the highest customer service levels of any travel agents I have ever booked with. Will certainly be booking through them again.

Date of experience : October 10, 2024

Cherelle was very helpful and made…

Cherelle was very helpful and made booking very clear and easy

Always looked after very well Kelly helped and explained all options. Very reassuring.

First port of call for multi centre holidays

We always book multi centre holidays through Now Lets Travel Cramlington as they provide great advice for travellers visiting countries for the first time. Their knowledge of centrally located hotels and places to visit is excellent. They take time to ensure all your requirements are included and provide a clear itinerary.

Date of experience : October 11, 2024

Excellent customer service …

Katy was very helpful and patient with helping me book and sort a query I had.

We always book with this company as its…

We always book with this company as its great that the girls sort everything out for us make sure all our paper work is printed out and boarding passes as well

The most friendly staff to deal with

The team at the Newcastle branch cannot do enough for you. So helpful and knowledgeable and make us feel so confident booking our Cruise

Date of experience : October 15, 2024

Katie excelled in her service as do all…

Katie excelled in her service as do all the staff at Wallsend

Date of experience : October 16, 2024

Beth from “Now Lets Travel” Wallsend…

Beth from “Now Lets Travel” Wallsend was very helpful doing our booking to go to Krakow knowledgeable and friendly in helping us find our wonderful looking hotel. Although it’s not till December we can’t hide our excitement on a return visit. She helped us and guided us through our booking Thanks so Much.

Date of experience : September 28, 2024

Number One Travel experts

Always use Now let’s Travel for our holiday bookings as they normally are less expensive than booking direct with holiday companies. Found them to always be helpful and courteous

Date of experience : October 13, 2024

Alway’s first class

Alway’s first class, Tammy is always happy, friendly and professional, she explains everything so I understand

Date of experience : October 17, 2024

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nowletstravelswindon.co.uk   Reviews

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Reviews 4.1.

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First time using Now Let’s Travel…

First time using Now Let’s Travel Swindon. Shaun was fantastic and beat TUI saving me over £200! Travelled to Tunisia and Mallorca for two weeks. Everything was smooth and the activities were incredible. Full protection given. So happy to have a competitive local high-street holiday maker! Thank you NLTS :)

Date of experience : 07 October 2022

Great service

I can’t recommend now let’s travel Swindon highly enough. Just booked our 2023 trip to Singapore and Bali and we saved quite a lot of money. We’re now starting to plan our 2024 trip, can’t wait to see what deals they come up with

Date of experience : 27 October 2022

Impressive knowledge

Recently booked a holiday with Now Let’s Travel Swindon and was really impressed with their knowledge when I called them with an enquiry. They were also able to beat the price of a high street travel agent, with all the same protections. Now just waiting to travel!

Knowledgeable and friendly

We have booked several holidays with Shaun and have recommended our friends to him who have also gone on to book. Knowledge and friendly service and has always been available to answer questions

Date of experience : 01 October 2022

I can thoroughly recommend NLT for your…

I can thoroughly recommend NLT for your all round holiday experience. Very personal and professional, will take all the stress away to get you the best deal.

Date of experience : 07 April 2022

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Now Lets Travel to open sixth store by end of year

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Northeast travel agency group Now Lets Travel is to open its sixth store and expand its 40-strong team to more than 50 as it celebrates its tenth anniversary.

The agency, which is part of Barrhead Travel Group’s Brilliant Travel, marked a decade in business with an event in Newcastle in partnership with its retail branding partner Jet2holidays.

The event was attended by staff, suppliers and senior management from Barrhead Travel, with guests hearing the agency’s sixth shop in Stockton-on-Tees would open before 2024.

Three internal promotions were also announced, with retail & marketing manager Danielle Coulter becoming retail director, Newcastle team leader Gail Cooper becoming head of call centre and Cramlington team leader Andrew Devine becoming head of cruise.

Owner and founder Paul Johnstone (pictured, left) said: “Looking back at when I started Now Lets Travel, it’s quite overwhelming to think how far I’ve come. From taking a leap of faith after redundancy from a retail store and setting up a business in my garage, to now confirming my sixth retail location and even thinking about a seventh.

“I have to say that our success over the last few years is down to having such a strong and dedicated team, who are bursting with ideas. Their passion for travel and for looking after our customers has never wavered – even during some of the toughest moments of the pandemic. I’m so proud of our NLT family and I can’t wait to see where 2024 takes us.”

Johnston added: “A huge thank you must also go to our wonderful travel partners as well as our customers who have helped us grow by recommending our services to so many friends and family.”

Linda Pyle, Director of Brilliant Travel, said: “I am absolutely delighted for Paul and his team; he has established a well-respected business that offers exemplary service as well as ensuring development opportunities for his people and exciting employment prospects for local communities across the Northeast.

“Great things lie ahead for Now Lets Travel and we look forward to supporting them as their footprint continues to grow.”

Now Lets Travel has its headquarters and a call centre in Sunderland and was founded in September 2013 as a social media-focused business. It opened its first shop in Jesmond in 2015, with four more shops added to the portfolio during the pandemic.

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COMMENTS

  1. Now Lets Travel

    Now Lets Travel are your dedicated cruise and travel experts We offer a huge range of cruises, holidays, flights and hotels at fantastic prices. Now Lets Travel is a trading name of Barrhead Travel Services LTD, one of the UK's leading independent travel companies, operating from 70 UK stores and employing over 1,000 staff.

  2. Now Lets Travel Reviews | Read Customer Service Reviews of ...

    Now Lets Travel has 5 stars! Check out what 1,713 people have written so far, and share your own experience.

  3. About Us - Now Lets Travel

    We offer a phenomenal range of travel products and services, from sunshine package holidays to UK breaks, cruises, weddings abroad, long-haul trips, family holidays, hotel stays and flights, and we have fully-trained experts who will help you find that ideal holiday at value for money prices.

  4. nowletstravelswindon.co.uk Reviews | Read Customer Service ...

    Recently booked a holiday with Now Lets Travel Swindon and was really impressed with their knowledge when I called them with an enquiry. They were also able to beat the price of a high street travel agent, with all the same protections.

  5. Your Stories: How Now Lets Travel expanded from one to five ...

    The cost-of-living crisis hasn’t hit us yet; people haven’t travelled for two years and many put money aside for better accommodation and flight upgrades. With one deal we promoted on social media, departing from Newcastle, we booked 126 passengers in a day. Q.

  6. Now Lets Travel to open sixth store by end of year

    Northeast travel agency group Now Lets Travel is to open its sixth store and expand its 40-strong team to more than 50 as it celebrates its tenth anniversary.