travel insurance university of glasgow

Alexander Campbell

Posted 2 years ago

Fri 19 Aug, 2022 12:08 PM

Got a question about Cairncross House, Kelvinhaugh Gate or Kelvinhaugh Street? Check out our FAQs for the latest info and advice.

Pre-Arrival

Can I look around a typical room before I decide to accept?

It may be possible to arrange a visit by contacting the KHR office on 0141 221 9334. If you arrive for a visit without contacting the office first, we cannot guarantee that there will be a staff member available to show you the accommodation. 

Rooms can also be viewed on our  Flickr album  and in our 360 image gallery . 

Alternatively you can check the University website for a list of  University Open days  where it may be possible to visit the Residence.

Can I arrive before the start of my contract?

Yes, if accommodation is available. Please email Accommodation Services at  [email protected]  to register your interest and check availability.

Students arriving before the start of the accommodation contract cannot be guaranteed accommodation and you may be required to find alternative accommodation before the start date of the contract. All arrival information will be available on the Accommodation website -  www.gla.ac.uk/myglasgow/accommodation/arrivalinformation/

Where do I collect my keys?

Key collection for the Kelvinhaugh Residences generally takes place at Cairncross House but Kelvinhaugh Gate may also be used during main arrival periods. 

You will find full details on where to collect your keys in the Arrival Information page on the  Accommodation Services website .

Please also look out for our pre arrival email on the lead up to your arrival which will advise of the check in process.

Is there a car park attached to the Residence?

There is a private car park on site but anyone wishing to use the private car park during term time must register their car details at reception.

What do I need when living in halls?

Everything that is needed for independent living! This includes; bedding and bed linen, crockery, cutlery, cooking utensils, saucepans, towels. Check out our  What to Bring to Uni guide  for more info.

If you would like to pre-order some of these items before you come to Kelvinhaugh Residences we have teamed up with  UniKitOut  to help you order all your bedroom, bathroom and kitchen essentials and have them waiting for you when you arrive. Just head to www.unikitout.com, select your items and remember to enter the discount code  GLASGOW10!  when making your purchase to get 10% off your order.

Can I bring my bike?

Yes, there are lockable bike stores within Kelvinhaugh Residences. All bikes are required to be registered and tagged so please contact Reception for bike store key code. Please note that all tenants are responsible for making sure that their bicycle is adequately insured and secured. You can insure your bike as part of your Block Halls policy by going to  www.endsleigh.co.uk .

Can I bring my own TV?

Yes, but it must be fitted with a correctly rated fuse, correctly wired plug and a cable in good order. Students must obtain their own TV license. See  www.tvlicensing.co.uk  for more details.

Is bedding provided?

Students will need to provide their own bedding, bed linen and towels.

If buying bed linen please check that sizes are either UK single or UK double as sometimes sizes will vary according to manufacturer.

Location and Travel

What is the residence address?

• C airncross House  - 20 Kelvinhaugh Place, Glasgow, G3 8NH
• K elvinhaugh Gate -  5 Kelvinhaugh Gate, Glasgow, G3 8PE
• K elvinhaugh Street  - 27 - 91 Kelvinhaugh Street, Glasgow, G3 8PE

Where can I find travel directions?

You'll find Google maps for Cairncross, Kelvinhaugh Gate and Kelvinhaugh Street in the Arrival Information page on the  Accommodation Services website

How close is the Residence to the University?

Approximately 10 minutes’ walk to the main campus. You'll find more our  UofGLiving Walking Guide .

How close is the residence to Glasgow city centre?

Kelvinhaugh Residences are only around 20-minutes on foot from the city centre.

For more information of  Getting around Glasgow  be sure to check out our UofGLiving guide.

Is there a bus that goes to the University from the residence?

There are local bus services from Sauchiehall Street and Argyle Street which will take you to Byres road, near the University. A few minutes walk from the residences there is a bus stop where there is public transport taking you directly into Glasgow City centre. One provider of this route is  First Bus .

If you are under-22 you may also be eligible for free bus travel . 

How can I get to Glasgow International Airport?

A taxi will cost you approximately £30. If you wish to use public transport it is possible to get a bus from Partick Bus Station to take you to the Airport. Please allow yourself plenty of time to get to the Airport if you choose to use this service. Alternatively there is an airport shuttle bus that will take you directly to the airport from Buchanan Bus Station, a single ticket costs £9 and an open return lasting 28 days is £14.50.

Are there medical facilities near the residence?

There are several doctors' surgeries near KHR and there is also a medical centre located on the Main Campus.

We can supply further information on your arrival in our accommodation and you'll be able to find out more in our guide to  registering with a GP .

What is the surrounding area like?

Cairncross House, Kelvinhaugh Gate, Kelvinhaugh Street are located in the heart of the trendy Kelvinhaugh area and wherever you go, you’ll never be far from art venues, museums, parks, bars, pubs restaurants, shops and much more!

Find out more in our  UofGLiving Area Guide...

How do I contact the main site reception?

Tel:   +44 (0)141 221 9334 E-mail:   [email protected]

Is there an emergency contact number?

The office telephone number is 0141 221 9334 and is available 24 hours a day.

Is there anyone available out of office hours?

After 6pm there is always a Residence Life Assistant available to assist with any problems.

The residence also has security based at Cairncross House reception every night from 5pm until 8am that will be happy to assist with any queries you may have.

What assistance is available in the residence?

Kelvinhaugh Residences office is based at Caincross House and is open from 8am - 6pm, Monday to Friday.

The Residence Life Team  – pastoral staff members appointed by the University are responsible for the flats outwith office hours.

There are also night security staff based at Cairncross House who are on duty each night from 5pm to 8am. 

You will be invited to a site induction and welcome talks where you will meet members of the management and pastoral team and representatives from Police Scotland and Scottish Fire and Rescue who will all pass on some helpful hints to ensure you get the most out of your stay.

Is there a laundry on site?

Yes, Cairncross House, Kelvinhaugh Gate and Kelvinhaugh Street all have their own laundry facilities.

For more information on our on-site laundry please see our  Let's Do Laundry Guide .

What size are the beds?

• In Cairncross House there are ¾ size beds (4ft wide) in the single rooms and single beds in the twin rooms.
• In Kelvinhaugh Gate all rooms have ¾ size beds.
• In Kelvinhaugh Street all rooms have ¾ size beds.

When will I receive my room number and address details?

You will receive your full room and address details upon checking in.

Will an inventory be carried out on my room / flat?

Upon arrival, you must complete your room inventory (which will be sent to your email address).

Will there be flat inspections during my time in residence?

There will be two flat and room inspections carried out during your stay and you will be provided with further information on this when you arrive.

Is Internet/WiFi available in the room?

Yes, Wi-Fi provided by Glide is available in all rooms and flats within Cairncross House, Kelvinhaugh Gate, Kelvinhaugh Street residences. You can find out how to get connected with our  UofGLiving Quick Start Guide .

Any issues with the internet should be raised with  Glide  directly. You can report your issues directly, 24 hours a day 7 days a week, by contacting;

• Email:   [email protected]
• Telephone: 0333 123 0115

Do I need to take everything out of my room at Christmas and Easter Holidays?

No, your contract includes holiday periods, you do not have to remove your belongings.

Can my friends stay overnight?

Yes, outside of arrivals weekend and Freshers Week, you are able to invite a friend to stay overnight in your bedroom for a  maximum of three nights, per calendar month , free of charge. 

Please refer to the Accommodation Services  Overnight Guest policy and procedure  for more info.  Please note that overnight guests are not permitted during Freshers' Week and Arrivals Weekend.

What happens if I lose my keys?

You must let staff at reception at Cairncross House know. Please try to avoid carrying your keys with anything that would identify your address. A charge will be made for the replacement key and fob.

What happens to my mail/parcel delivery?

• Residents staying in Kelvinhaugh Street and Kelvinhaugh Gate will have mail posted directly to their flat.
• Reception will only accept mail / parcels received for residents staying in Cairncross House who do not have a letter box and will be able to collect any mail / parcels delivered from there.

Please note that it is your responsibility to ensure that you make proper arrangements for delivery and Sanctuary Students accepts no responsibility for any damage caused to mail / parcels that are delivered.

How do I report a repair?

All repairs must be reported to the office and staff will take appropriate action.

In an emergency outside of office hours you should contact the duty Residence Life Assistant who will call the relevant member of the maintenance team.   This is in an extreme emergency only.

If the repair is non-urgent and the office is closed please complete an  on-line repair form .

What am I responsible for cleaning?

This is dependent on whether or not your flat receives a weekly service but either way, you are responsible for cleaning your own bedroom and keeping all shared areas such as kitchen, toilets and shower clean and tidy throughout the week.

How can I find out what the Block Halls Insurance Policy covers?

University of Glasgow has arranged contents insurance cover for you with Endsleigh, the number 1 student insurance provider.

Input your policy number  HH1357  at  www.endsleigh.co.uk  to check your policy details. Here you will find more information on how to check what is covered, some key exclusions and limitations, how to check your policy excess, how to extend and personalise your cover and most importantly, how to make a claim.

What if I want to move room or to a different site?

Room Transfer forms will be available from 9am on the Monday of Freshers Week. The transfer form will be available on your accommodation account, this is the on- line portal you used when creating your application. You will need your user name and password in order to log on.

If you would like more information on this please contact Accommodation Services directly at  [email protected]  or 0141 330 4743

Can I extend my stay over the summer months?

It may be possible to extend over the summer months, but places are limited. You will be asked to complete a form in third term indicating that you wish to extend. Please note that you may be required to move flat.

Does the residence have student cooking facilities?

All the kitchens at Cairncross House, Kelvinhaugh Gate and Kelvinhaugh Street are well-equipped with: cooker; fridge-freezer; microwave; kettle; toaster; breakfast bar; and individual shelf space.

Are cooking utensils, crockery supplied?

No, crockery etc. is not supplied by the University. We do supply an iron, ironing board, vacuum cleaner, brush, shovel, mop and bucket.

How can I recycle my waste?

You have two plastic boxes in your flat (black or grey, with handles) that are for your recycling. These can then be taken to the blue recycling bins which are situated near each block. Paper, cans, tins and plastic bottles can all be recycled in these.

There is also a navy blue bin at each block which is for clean glass, and a grey bin for food waste.

For more on recycling in UofG residences see our  UofGLiving guide . 

Accommodation Fees

How do I pay my accommodation fees?

All of your accommodation fees are paid through your  MyCampus  account. 

The main options for paying your accommodation fees are  Direct Debit ,  Monthly Payment Plan  or via a  single one-off payment .

Just remember to make arrangements to set up your payment plan immediately to ensure that you are on time for the  first instalment that is due in October.

You'll find out more about paying your fees on  UofGLiving  and on the  Accommodation Services website .

Are utilities included in the fees?

Yes, all heating, hot water and electricity, and internet is included in your rent.

More questions?

If you have any questions not covered here, please contact Accommodation Services at [email protected] .

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Getting a National Insurance number

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It is a good idea for you to be aware of how the UK job market works so that you are well prepared to take up any opportunities that come your way.

What is a National Insurance number?

As a start, employers will expect you to have a National Insurance (NI) number when you apply for work. This ID is a series of numbers and letters. NI numbers are issued free to UK citizens at the age of 16. As soon as you start to work in the UK, National Insurance contributions build up entitlement to certain state benefits.  All workers, including students, are required to have an NI number. How much you pay is calculated on your weekly earnings and is deducted automatically by your employer as a form of tax.

Getting a National Insurance number for Non-UK Students

To find out how to get a National Insurance Number, visit our International Student Support webpages .

IMPORTANT: You should not be charged for an NI number. Please do not use a website that charges for this service.

Explained: Travel insurance for students and why it is a must when going to study abroad

• Student travel insurance provides benefits specifically tailored to students, including coverage for study interruptions.
• Unlike regular, leisure, or business travel policies that are issued for up to 180 days, student travel policies come with a term of one or two years and are renewable.
• It’s recommended that you must buy an adequate amount of coverage, according to the duration of your stay.

“When it comes to choosing between international student health insurance and travel insurance, a student travel insurance policy purchased in India is highly recommended. This policy combines health insurance and travel insurance, providing better coverage and benefits,” says Manas Kapoor, business head, travel insurance, Policybazaar.com.

This policy provides comprehensive coverage for various expenses during your stay abroad, including high medical costs for emergencies. It also covers delayed or lost baggage, trip cancellations, family visits, and other incidental expenses that could burden your finances.

“For instance, for a 1-year course in the US with a tuition fee of ₹10 lakh to ₹15 lakh, the travel insurance cost would range around ₹10,000 to ₹15,000, representing only 1-2% of the total cost of studies. This insurance ensures peace of mind and financial security while studying abroad,” says Kapoor.

Student vs normal travel insurance

Travel insurance for students is specifically tailored to meet the needs of students.

Refund of tuition fees : Student travel insurance provides benefits specifically tailored to students, including coverage for study interruptions. This can include a refund of tuition fees if a student is unable to complete his course,” says Kapoor.

Sponsor protection : In case the sponsor named in the schedule meets with an accident that leads to death or disability during the policy period, the insurance company shall reimburse the remaining school fee subject to the maximum limit mentioned.

Also if the insured is hospitalised due to injury or a sickness covered in the policy, and the physician advises the necessary attendance of a family member, the insurance company will reimburse the economy fare, subject to certain conditions,” says Aditya Sharma, chief distribution officer, retail sales, Bajaj Allianz, General Insurance.

Extended coverage : Also, unlike regular, leisure, or business travel policies that are issued for up to 180 days, student travel policies come with a term of one or two years and are renewable. “We normally provide a yearly policy, but they can renew it when they come back and even if they don’t come back they can extend the policy through a simple mail,” says Sharma.

Coverage in another country : A student travel insurance provides other benefits too. “When studying in a country and travelling to some other country, student health insurance will also provide coverage in another country. Also, a student will have a wider network of hospitals to choose from,” says Sharma.

This is often a better option than going for a bundled deal with the university-offered insurance as the coverage is far more extensive. Even if the university makes it mandatory, travel insurance can come in handy.

Be aware of the exclusions

Like any insurance policy, student travel insurance also comes with a set of clauses. To prevent any unexpected occurrences during a trip, it is important to thoroughly review all terms and conditions. “There are two most important things to keep in mind when considering travel insurance coverage,” says Kapoor.

Firstly, planned hospitalisations abroad are not covered, and secondly, losses due to personal change of plans are also not covered unless there is a valid reason, according to the policy terms and conditions. Additionally, it is important to note that adventure sports, as well as the influence of alcohol or drugs, may not be covered by the policy.

“It’s always recommended that you must buy an adequate amount of coverage, according to the duration of your stay,” says Kapoor. For instance , if you are going for a 1 or 2 year course, then the ideal coverage or sum insured (SI) should be 2.5 or 3 lakh dollars but if you are going for an exchange program then you can opt for lesser coverage.

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New Delhi [India], September 14: Students who study abroad, even for a semester, have a wider horizon to explore in their careers. They can opt for jobs overseas or in India with ease. The degree and certifications acquired in the United States of America, in particular, opens many doors for them due to their diversified experiences in the field and a hands-on approach during the education program.

As glamorous as studying abroad is, though, there are inevitable risks to travelling to countries with strict immigration laws. Students have to manage their finances in USD, but their income or pocket money often comes in INR. So, when emergency situations arise, it can be very difficult to navigate without some external help.

Obviously, it would be unsafe to secure a loan from a US citizen as the principal amount and any interest would be charged in USD. Therefore, it is ideal to take travel insurance online which is customised to the country’s dogmas. That way, students can deal with their issues, and they don’t end up repaying in USD or incurring any unexpected debt in cases of emergency.

What is included in your Student Travel Insurance for USA?

A student travel insurance for the USA covers a lot more than a short-term traveller’s plan. Here are the inclusions of student travel insurance online and offline policies:

* Expenses incurred for dental treatments during your education.

* Expenses towards emergency surgeries.

* Expenses towards treating injuries after accidents.

* In cases that require medical evacuation

* If a student ends up permanently disabled due to a mishap

* Expenses for family members to visit if the student is hospitalised for over 7 days in the USA.

* Paying third-party damages accidentally caused by the student.

* In cases of bailable offence, the travel insurance provider helps provide the bail amount to detention centres and temporary holding cells.

* In case of long illnesses that hinder your progress at schools and colleges, your tuition will be refunded.

* Paying tuition in case your sponsor meets an untimely death.

* If you lose your passport, you can get a new one with the help of your comprehensive travel insurance plan.

* In cases of loss of baggage upon arrival in the United States.

* In case the luggage was rerouted or delayed due to errors by the airlines.

* Transporting the body back to the home country in case of an untimely and unfortunate death.

These circumstances have a way of derailing students from their goals if not dealt with immediately. Therefore, comprehensive travel insurance policies are designed to help students out in these situations so they can focus on their studies and not have to worry about trivial matters.

What is not included in your Student Travel Insurance for the USA?

Aside from the generous benefits of travel insurance online in cases of emergency, there are certain situations in which the insurance provider is not obligated to pay the claim. They are as follows:

– In case the student breaches the laws set by the government of the United States of America when issuing their student visa.

– If the student is arrested for partaking in the consumption of substances that are strictly banned in the USA.

– If the student injures themselves while partaking in extreme outdoor activities.

– If the student harms themselves, tries to commit suicide or puts themselves in a dangerous way for thrills.

– If the student needs treatment for a preexisting ailment or disease. That would come under medical insurance, not travel insurance.

– If the student opts for cosmetic surgery such as reducing belly fat, getting implants, etc.

These exclusions in the travel insurance plans are simply to ensure that the student does not compromise the terms of their visa and derail their career. Travel insurance is for emergency purposes, but if the student partakes in illegal activities or in self-harm, it is a choice that leads to circumstances. In that case, the travel insurance provider is not legally obligated to mitigate the situation.

Why is comprehensive travel insurance for the USA required for students?

Anything can happen when a student goes to the USA to study and learn more about other cultures. It may not be their fault, but they end up bearing the consequences. Here is a list of things that are likely to cost students dearly during their stay in the United States:

1. Losing luggage –

What if you arrive in the United States and discover that your luggage was misrouted or another passenger picked it up from the carousel? You have a whole semester or year of studies ahead and no belongings.

You can claim your travel insurance online to purchase emergency clothing and supplies to keep you afloat while the airlines figure out a way to return your luggage to you.

2. Running into accidents –

You can be careful, look left and right several times before crossing the street, and always be on the lookout for things that could fall on you, but it’s never enough. It may not be your fault that a drunken driver hits you with their car or a bank robber comes in while you are depositing or withdrawing a check. It could happen in your home country, too, and it cannot be avoided no matter how hard you try.

If you do run into such circumstances and end up injured, you need to have travel insurance to pay the medical bills or be prepared to spend at least a couple of thousand USD, which is a little above 1.5 lacs.

3. Getting arrested –

Again, it may not be your fault but you will need to post bail if you are arrested before you can be tried and acquitted by the courts. You can claim your travel insurance online or reach out to the provider for help.

4. Falling ill or needing surgery –

If you suddenly fell ill, for instance, needing an appendectomy or some other surgery that is not a result of a pre-existing ailment, the medical bills would still skyrocket. Travel insurance helps reduce the costs of treatment as well as covers the charges for hospital admission, ambulance expenses, etc.

5. Misplacing important documents –

During your stay in the USA, it is possible to be a victim of robbery or small-time mugging. You could end up losing your allowance, passport, visa, identification, credit or debit cards, and almost anything else.

In such cases, you don’t have to be scared of becoming undocumented in the USA (the laws are pretty strict for that one). Instead, you can claim your travel insurance online to replace them and produce backups of your documents submitted at the time of taking the travel insurance. The documents will be faxed to you so you can prove to the authorities that you are there with an F-1 visa and apply for the replacements.

Travel insurance providers can also help supply emergency funds if you claim them for your survival in case you lose your money and cards during the mugging.

6. Unfortunate death –

God forbid, but if you were to, unfortunately, pass away in the USA due to an illness, accident or any unforeseen circumstance, travel insurance providers will help bring your body back to your family for proper service.

You can apply for travel insurance online till you reach the immigration counter in your home country. Once you board that flight, you can no longer apply for travel insurance online or otherwise, even if your flight is delayed after an immigration check.

The risks associated with travelling overseas are quite real. Travel insurance for USA helps mitigate these circumstances without a heavy financial load weighing you down in both the short and long term. You can claim your travel insurance policy in case of emergencies and continue your studies.

Make sure to discuss any added medical insurance with your provider to avail further benefits while studying abroad.

Disclaimer: The above information is for illustrative purposes only. For more details, please refer to the policy wordings and prospectus before concluding the sales.

(ADVERTORIAL DISCLAIMER: The above press release has been provided by ATK. ANI will not be responsible in any way for the content of the same)

This story is auto-generated from a syndicated feed. ThePrint holds no responsibility for its content.

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Travel Insurance

Erasmus mundus travel insurance.

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Erasmus Mundus students are registered for a separate insurance policy from the University’s main travel insurance policy.  This is due to different requirements of the Erasmus Mundus programme.

Please refer to the following documents for details of your policy cover.

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