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• EaseMyTrip starts free full-refund medical policy on all domestic air tickets

• ETTravelWorld
• Published On Jul 19, 2021 at 06:05 PM IST

• Updated On Jul 19, 2021 at 06:05 PM IST

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• Easemytrip full refund-things to know

  Easemytrip is advertising that customers can get full refund of their flight tickets in case of medical emergencies. While this looks exciting, it is important to know the finer details. This post shares you key information you should know about Easemytrip full refund coverage

Full refund is limited to a maximum of 5000 INR. This would have worked few years back when most domestic flights were selling for less than 5000. But at present,most destinations cost more than 5000. So except for some short sectors where ticket price was less, don’t expect full refund if your ticket is costing 6000-12000 INR

Only for domestic flights

There is no extra fee for this. I was thinking there could be an extra charge while booking to be eligible for free refunds. But as of now there is no extra charge.

Claim is eligible only in case of specific scenarios called out in this doc. (deaths in family, passport loss, contingencies etc) https://www.easemytrip.com/pdf/Domestic-Flight-Cancellation-Insurance.pdf You have to wait for airline to refund whatever they refund and then for the balance you’ve to claim with insurance company with all the paperwork.

Convenience fee will still be deducted. So it is not 100%, maybe 90% at best.

The claim process is not explained in the doc. My guess is you’ve to submit a pile of paperwork, wait for the airline to refund whatever they refund and then wait for Easemytrip team to process your request. No timeline has been committed for claim processing

Not sure what happens if airline takes their own sweet time to process refund. Many airlines have still not refunded for 2020 pandemic flight cancellations.

If your ticket had cost 9000 INR and airline refunds 4000, you can claim another 1000 minus convenience fee (may be around 300-400 INR) from Easemytrip full refund. If ticket cost is 4500, airline refunds nothing, you will get 4500 minus convenience fee, some 4000 INR from this scheme.

Is this a good idea then? 

As there is no extra charge for this, you can try it out. Book through easemytrip and select a full medical refund policy. If you happen to encounter such a situation then hope that you get a little more money back than what you would have otherwise got.

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Wednesday | Sep 18 2024 |

Easemytrip Offers Free Full-refund Medical Policy On Domestic Air-tickets

Easy Trip Planners (EaseMyTrip), India’s online travel agency has announced the launch of an industry-first, free of charge, full refund medical policy through which customers can claim a complete refund on domestic air ticket cancellations caused due to medical emergencies.

As a part of this policy, customers will get a complete refund including the money deducted by airlines and there will be no additional charges for this service.

This free of charge refund policy provides confidence to travelers as it eliminates the risk of losing money in case of a booking cancellation due to a medical emergency. The policy is also aimed to revive the airline, travel and tourism industry which has faced severe disruptions since the onset of the pandemic.

Speaking on the initiative, Rikant Pitti, Co-Founder, EaseMyTrip, said, “We are delighted to launch a first of its kind, free of charge, full refund medical policy which will provide our customers with peace of mind while making travel plans. We are committed to keep the needs of our customers first, and this unique offer has been developed in line with their requirement of additional flexibility while booking flights along with free cancellations and full refunds in case of a medical emergency during such unprecedented times. While there is a strong pent-up demand for travel, there are still growing concerns among users about booking refunds and cancellations, which is reducing their propensity to travel. Keeping this in mind, the initiative has been launched in line with our effort to help boost travel confidence and enable a stronger recovery of the travel and tourism sector.”

To avail this service, a customer has to choose this policy while booking their domestic ticket, and they can claim it by uploading a doctor’s prescription citing the medical illness.

The offer is available to all EaseMyTrip users and is applicable on all domestic flight bookings made on the portal’s website and mobile site. Once a domestic trip is booked on the platform, the customer will receive a flight cancellation coverage policy on their registered email id.

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EaseMyTrip Offers Free Full-Refund Medical Policy on Domestic Air Tickets

Easy Trip Planners (EaseMyTrip) has announced the launch of an industry-first, free of charge, full refund medical policy through which customers can claim a complete refund on domestic air ticket cancellations caused due to medical emergencies.

As a part of this policy, customers will get a complete refund including the money deducted by airlines and there will be no additional charges for this service.

With rising uncertainties in the current period, this unique free of charge refund policy provides confidence to travelers as it eliminates the risk of losing money in case of a booking cancellation due to a medical emergency. The policy is also aimed to revive the airline, travel and tourism industry which has faced severe disruptions since the onset of the pandemic.

Speaking on the initiative, Rikant Pitti, Co-Founder, EaseMyTrip, said, “We are delighted to launch a first of its kind, free of charge, full refund medical policy which will provide our customers with peace of mind while making travel plans. We are committed to keep the needs of our customers first, and this unique offer has been developed in line with their requirement of additional flexibility while booking flights along with free cancellations and full refunds in case of a medical emergency during such unprecedented times. While there is a strong pent-up demand for travel, there are still growing concerns among users about booking refunds and cancellations, which is reducing their propensity to travel. Keeping this in mind, the initiative has been launched in line with our effort to help boost travel confidence and enable a stronger recovery of the travel and tourism sector.”

To avail this service, a customer has to choose this policy while booking their domestic ticket, and they can claim it by uploading a doctor’s prescription citing the medical illness.

The offer is available to all EaseMyTrip users and is applicable on all domestic flight bookings made on the portal’s website & mobile site.

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Do not book on Ease My Trip …

I booked the wrong sector for my husband, and called Ease my trip immediately within 15 mins for assistance. They were most unhelpful. Rashmi and Gurpreet in specific. The airline Vistara (Sapna) refunded me the full amount and deducted only Rs. 1000. Then I called Ease my Trip to confirm this and got another customer service agent called Muskaan. She inform me that she cannot confirm anything. I am asking such a tech savvy platform would not know how much was deducted by the airline. She refused to give me any information and asked me to wait for 48 hours. So it's obviously a company that is cheating customers that is why they do not disclose the information. East my Trip can learn a thing or two on transparency of digital transactions from Swiggy and Uber and Zomato. Use EMT platform for ticket bookings if you want to lose your money if you make a booking mistake.

Date of experience : September 12, 2024

Reply from EaseMyTrip

Dear Amrit, We would like to clarify that our refund process strictly adheres to the airline's fare rules, and our ability to facilitate a full refund is contingent upon approval from the airline. Furthermore, we kindly request you to DM us your contact or booking details at +918929416196, so we can address any queries you may have. Thank you for your understanding.

Do not use this travel agency SCAM !

Recently,I 've share the incident as well checking the Fare online web site for GB and In ,but we receive the rate fluctuations on reached the web site ,option is not visible connected to bia -whatsapp and over the call , Please dear all do not use the this travel agency I'm not understanding the Fare up -down as well . Team ,If possible please in my personal opinion first of all please check the rate fluctuations price before that selling the ticket on web site . Over all very bad experience.

Date of experience : September 03, 2024

Dear Vipan, We would like to clarify that our portal is synchronized with the airline. Additionally, please note that any differences in fares before booking are dynamic in nature. To address any queries you may have, we kindly request that you DM us your contact or booking details at +918929416196. Thank you for your understanding.

I did not read the reviews and wish l did. I have paid for my ticket and received PNR:LITCUP. REF:EMRUK3375245 A few minutes afterwards l received a call from someone asking me to change my dates or pay extra money. I have just checked with airline and the ticket is not confirmed. Please can l have the ticket issued. Post review Was helped by Roger with the issue of the ticket. Had to pay a slight difference but ticket was issued and confirmed with airline. Roger was helpful and took my concerns in consideration.

Date of experience : August 24, 2024

Dear Molenga, We’re pleased to hear that we were able to assist you and resolve your concern. It’s important to note that flight fares are dynamic and can change rapidly, sometimes within seconds. When a fare difference occurs during the booking process, the airline requires payment of the difference before proceeding. We then inform customers of this change. If you agree to pay the difference, the airline confirms the booking and issues the e-ticket. If not, the booking is canceled, and a refund is promptly initiated. For your case, booking ID EMTUK3375245 was confirmed upon receipt of the fare difference, and the e-ticket was sent to your registered email. If you need any further assistance, please feel free to reach out.

Very poor customer service

Very poor customer service. We bought two tickets on their website for a reasonable price, but post 24 hours after buying ticket, they called back saying the ticket hasnt been confirmed as the price has gone up. We had to shell additional £400 to confirm the ticket. Following ticket confirmation we found out that agent caused us massive inconvenience by giving his email address as contact to the airlines, due to which we can't manage the ticket booking or Web check-in on the airline website as the OTP from the airlines was being sent to the agents website. Please avoid this website, the price on their website is not worth the hassle.

Date of experience : August 21, 2024

Dear Imam, We would like to clarify that the Air fares are dynamic in nature and our portal is synchornized as per the Airlines fare availability. The Fares, services, routes, schedules, flight types, seat availability, and any other details pertaining to the Flight booking service offered on our portal are diligently updated as per the Airlines and are beyond our control. Furthermore, We are eager to address your concern and we request you to kindly share your contact number on +918929416196. so that we can assist you at the earliest.

Unethical operations

Poor service lack of customer support and response . My booking was cancelled by them due to non availability and confirmation of refund processed. Unfortunately refund still not received 6 weeks later and no reply to my emails. Unfortunately I’ve had to escalate to my bank

Date of experience : August 07, 2024

Hi, We would like to clarify that our refund process strictly adheres to the airline's fare rules, and our ability to facilitate a refund is contingent upon approval from the airline. Furthermore, we kindly request you to DM us your contact or booking details at +918929416196, so we can address any queries you may have. Thank you for your understanding.

SCAM company

SCAM company, booked online then someone call and ask you to change to another flight or pay £337 more, refused to refund and force me to change to another flight

Date of experience : September 14, 2024

Dear Chui, We would like to clarify that airfares are dynamic and our portal is synchronized with the airline’s fare availability. The fares, services, routes, schedules, flight types and other details related to flight bookings on our portal are regularly updated based on the airline’s information and are beyond our control. Additionally, our refund process strictly adheres to the airline's fare rules, and the ability to provide a full refund depends on the airline's approval. We kindly request you to DM us your contact or booking details at +918929416196, so we can address any queries you may have.

Bunch of crooks

They are a bunch of crooks. As reviewed by many they will first book a ticket and then they will ask you again to pay additional money to confirm your ticket. I booked a ticket which had a label of fully refundable. Well guess what, at time of cancellation they show you T&Cs. I had to reschedule and paid the charges and fare difference. Again, the crooks sent me payment links to pay additional money. I am sure these payments go straight to the crooks pocket sitting in their customer care. Edit after seeing response: You have not provided invoice with details of all payments made. I am a 1000% convinced that the crooks have pocketed the additional amount Rs 7900 I paid for rescheduling. I have been chatting with their customer care for hours. Still no update. Edit 2 after their response: EaseMyTrip asked additional Rs 7900 after I paid for rescheduling. I have asked their Customer care at least 10 times to provide invoice for the same. They haven't done it yet!!

Date of experience : September 11, 2024

Dear Ashish, We would like to emphasize that our rescheduling process strictly adheres to the airline’s fare regulations. If you choose to reschedule voluntarily, any airline fees, as well as adjustments to dynamic fares and taxes, will apply. In your case, the charges provided for rescheduling were in accordance with the airline's policy and have subsequently been paid to the airline. Additionally, we have escalated the issue to Air India for further investigation. Once we receive their response regarding the remaining refund, we will promptly update you. Best regards, EaseMyTrip

Very good travel company and they…

Very good travel company and they provide good service

Hi Sam , Thank you so much for your kind words! We’re thrilled to hear you had a positive experience with us. Your feedback means a lot and motivates us to keep up the good work. Best regards, Easemytrip

Shady company

I wanted to take a moment to share a concerning experience I had with Easemytrip, in the hope that it may help others avoid similar challenges. I recently purchased a ticket through their service and received a booking confirmation. However, the next day, I was contacted with news of a price increase, requiring me to pay an additional fee of 70 pounds to secure my ticket. They insisted that the ticket was non-refundable, adding to the pressure. I mentioned that I would be contacting my bank to inform I was scammed and to cancel the pending transaction and hang up. They called me again late on a Saturday evening, stating that they had a ticket available for the day before, but with an increase of 30 pounds. After some back and forth, I insisted on a refund. Unfortunately, after finally receiving a refund confirmation, I noticed that it was 35 euros less than what I originally paid. Overall, this situation felt rather shady and I consider myself lucky to have received any refund at all. I urge everyone to exercise caution when dealing with this company, as my experience suggests it may not be entirely trustworthy. Stay safe and be aware!

Date of experience : September 07, 2024

Hi Derik, We understand your frustration and regret any inconvenience this may have caused. However, we would like to emphasize that flight prices can change in real-time due to factors such as seat availability and airline policies. Occasionally, this may lead to a price increase between the selection of a ticket and the finalization of the booking. In such cases, we always inform the customer and provide the option to either accept the updated fare or cancel the booking for a full refund. In your situation, we have already initiated the refund process from our end, as you chose not to proceed with the updated fare. We request your kind understanding in this regard, as we are committed to transparency and never impose additional fees without proper communication.

SCAM ALERT!Please be aware of a…

SCAM ALERT!Please be aware of a potential scam. I booked my ticket and received an e-ticket. Shortly after, I received a call informing me that my return date was not available and that I would need to pay more money. However, upon checking with the airline, I found that the schedule was accurate. It appeared that I was being threatened to pay more money. Consequently, I canceled my ticket and purchased it from another website. The information provided in the response appears to be inaccurate. The pricing remained consistent for a period of four hours following my reservation. Furthermore, upon contacting with the airline, I was informed that neither the schedule nor the rates had undergone any modifications.

Hi Afzal, We would like to clarify that all bookings and e-tickets issued are accurate and in line with the airline’s availability and schedules at the time of booking. Once a booking is confirmed, customers receive an e-ticket based on the latest airline data. We do not issue tickets unless they are fully confirmed by the airline. However, flight availability can occasionally change in real-time due to demand or technical updates from the airline. In such cases, we promptly inform the customer and provide the option to either proceed with the updated fare or cancel for a full refund. We understand the frustration this situation may have caused and sincerely regret any inconvenience. For further assistance, please share your booking ID or details with us via WhatsApp at +918929416196.

No refund for failed transaction not leading to confirmed ticket

While booking a flight though their website the transaction failed. Got no confirmation for the ticket confirmation and the money was still deducted. The failed transaction message on their website says refund will he initiated in 24hours. Its been 8 days, numerous calls to their call center without any help, they keep asking to mail and when you mail they don't respond on the mails either. Pathetic service and customer care. Avoid booking though them. Have filed a dispute through the bank on them to solve this. Edit: Have sent you the details on the number provided in your response. EMT137308039 has all the information you need. Update 1 day after your comment below: Noone reached out or replied. The issue still remains. Your eagerness to NOT help clearly shows! Update: money received. Thank you. In future, it would be appreciated if your helpline/mails teams responded in reasonable time.

Date of experience : July 28, 2024

Hi Ashutosh, We would like to inform you that, upon investigation, we discovered that the amount was not received on our end. After contacting the respective payment gateway, the issue was resolved, and the amount has now been initiated back to your original payment method. We sincerely appreciate your understanding in this matter.

Worst airline portal in the world: easemytrip

Worst airline portal in the world, use retargeted marketing for increasing flight tickets rates. Shows lesser price earlier later on asking increased price siting flight price increased. On top of it they charged for every single request you made to them. Their algorithm is always failed to book the exact tickets. There team only reach you out when you do reviews online else who cares attitude.

Date of experience : August 12, 2024

Dear Om, We would like to confirm that our portal uses an automated system to handle booking requests based on the itinerary choices made by our customers during the booking process.We have made an attempt to contact you on your registered mobile number to address your query. However, it seems that we were unable to connect with you, either due to the call going unanswered or the number being unreachable. kindly let us know a preferable time to reach you.

Beware of insurance fraud

Booked bus tickets from bangalore to hometown and return journey. I opted for acko travel insurance by paying extra amount. The amount was deducted but the insurance policy was not issued for either tickets, despite multiple follow ups and long waiting on call.

Date of experience : August 18, 2024

Hi Jaya, Following our telephone conversation, I’m pleased to inform you that the refund for the insurance premium amount has been successfully processed. The delay was due to an error from the partner insurance provider’s end. If you need any further assistance, please feel free to reach out.

Impressed by how genuine and user…

Impressed by how genuine and user friendlythis travel app is. Its more than just conveniethst comes with reliable service. Definitelymy favofor stress free travel. Slso yhey do not charge convenience fees.

Date of experience : June 24, 2024

SCAM!! Fake cheap price only lures to pay first, then scam you for more

They advertise FAKE lower rates to lure you into purchasing a ticket, but after take your money, they will NEVER honor the price you paid. Instead, they'll call and ask you to pay more, claiming "the price increased." The extra amount they demand over the phone lacks transparency, also making it much more expensive than booking on a competitor site. This completely undermines the concept and transparency of online booking. Dial-a-ticket?? It feels like they’re still stuck in the 90s. They exploit the fact that customers have invested time searching for tickets, have paid, and don’t want to deal with prolonged refunds and uncertainty. They back customers into a corner, so many customers ended up paid extra, resulting a more expensive purchase. THIS CAN’T BE LEGAL

Date of experience : August 28, 2024

Dear Mich, We would like to emphasize that our portal is synchronized with the airlines, ensuring that all flight-related information displayed and all reservations made through our platform comply with the airlines' fare rules. It is important to note that flight fares are dynamic and can change within seconds, depending on availability. Additionally, we kindly request you to DM us your contact or booking details at +918929416196, so we can address any queries you may have. Thank you for your understanding.

I have bought my tickets from easymytrip …

I have bought my tickets from easymytrip after some changes from Turkish airlines for some reason I didn’t get any notice from here and we set off for our trip like the information we had in airport they said it has changed. Also this change cost me more than normal because my transit was 9 hours in Istanbul with my family for food and drinks

Date of experience : September 01, 2024

Dear Mahtab, We understand the importance of the issue you've raised and want to assure you that we are actively working on resolving it. Our team is dedicated to addressing your concerns promptly and effectively. We appreciate your patience and understanding as we work to investigate and resolve this matter. Rest assured, we will keep you informed of our progress and aim to provide you with a timely update at the earliest.

I really want to tell that this app on…

I really want to tell that this app on the market is the only app providing no conveniece fees providng best dicount also us EMTNCF for the flight bookong .

Date of experience : July 08, 2024

My tour planner was Shalini Jain

My tour planner was Shalini Jain. She planned and arranged our through so comfortably. She coordinated throughout the trip planning. Understood all our concerns. It was a fun , convenient and an absolute comfortable trip.

Date of experience : July 03, 2024

Trip to Darjeeling and Sikkim

We are a group of school teachers of a mixed age group. Me and my friends have been associated with Ease my Trip for a long time. In our many adventures, our recent trip to Darjeeling and Sikkim was very memorable. Everything from the organising to the coordination and the responses on our followups was outstanding. The team is very understanding and assists you in every possible way. We had a lot of fun and made so many happy memories in our trip. Thanks to the entire team. Looking forward to many such vacations.

Date of experience : May 28, 2024

Tension free holidays planned and executed …

We booked our holidays thru Easemytrip - coordinated by Ms Tuba. Our entire Kerala trip was so well planned and enjoyable which we will remember forever. Especially the car and driver was appreciable. Since we never got a chance for any complaint during the entire trip, we will never go anywhere else for our future travel plans. Thanks a lot Tuba.

Date of experience : February 25, 2024

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EaseMyTrip offers full refund, no cancellation charge on flight tickets

Customers can avail of the refund by uploading a doctor's prescription if they cancel tickets due to an illness or if any of their loved ones fall ill, the company has said..

Representative Image (Source: Shutterstock)

Online travel agency platform EaseMyTrip is offering full refunds and no cancellation charges on domestic air tickets booked through their platform.

Customers can avail of the refund by uploading a doctor's prescription if they cancel tickets due to an illness or if any of their loved ones fall ill, the company said in a press release.

The company's move comes in the wake of a rise in advance bookings due to uncertainties around available capacity in domestic flights and lockdowns being imposed by state governments to prevent the spread of COVID-19.

"Led by a surge in domestic travel, advance booking have doubled this year compared to last year. In fact, bookings are up three times in the past few days compared to mid-May," said Nishant Pitti, CEO and Co-Founder, EaseMyTrip.

In the past two weeks, tourists have rushed to popular destinations to celebrate the end of lockdown restrictions.

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Vaccine development is a long, complex process. Unlike drugs that are given to people with a diseased, vaccines are given to healthy people and also vulnerable sections such as children, pregnant women and the elderly. So rigorous tests are compulsory. History says that the fastest time it took to develop a vaccine is five years, but it usually takes double or sometimes triple that time.

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Industry experts have estimated that more than 5 lakh tourists rushed to Himachal Pradesh after the restrictions were eased, while 2-3 lakh went to Gujarat, Uttrakhand, and Goa over the past two weeks.

EaseMyTrip expects the current boom in the tourism industry to sustain and is eyeing 100 percent growth this year.

"We anticipate a huge pent-up demand for the travel and tourism sector post the vaccination drive across India, giving us strong revenue visibility for years to come. All in all, we are hopeful of more than 100 percent growth vis-a-vis last year," Pitti had said earlier this week.

Pitti said the increased pace of vaccination in the country and the government's decision to provide free visas to the first five lakh tourists will boost the country's inbound tourism as well as the economic activities and sectors that are dependent on it.

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• EaseMyTrip offers free full-refund medical policy

• Tuesday, 20 July 2021, 3:15 PM
• 2 minute read
• Top Stories

EaseMyTrip has launched a full refund policy to allow customers to claim refund of the entire amount in case medical emergencies force domestic air ticket cancellations. Under the policy, the online travel agency will return to customers the entire amount, including the deductions made by airlines at no extra cost. This is the first such policy in the industry, the company said in a statement.

Amid rising uncertainty over travel due to Covid-19, the online travel agency hopes the unique policy would boost traveller confidence by eliminating the risk of losing money in case a medical emergency leads to a booking cancellation. The policy also aims to revive the airline and travel and tourism industries that have been among the hardest hit by the deadly pandemic.

Rikant Pitti, Co-Founder, EaseMyTrip said the company was committed to customers’ needs, and this unique scheme had been developed to provide them with additional flexibility during these unprecedented times. He said there is a strong demand for travel but consumers remain concerned about booking refunds and cancellations. The initiative was launched as part of the company’s efforts to boost travel confidence as well as help the travel and tourism sector recover.

A customer booking a domestic flight on the company’s website has to choose the policy, and can make the claim simply by uploading a doctor’s prescription of the medical illness. The company has extended the offer to all users, and will be applicable on domestic flight bookings made on EaseMyTrip — either on the website or the mobile site. Once the ticket is booked, the customer will get an email on the flight cancellation coverage policy. The company already offers the option of no-convenience fee during bookings.

EaseMyTrip was India’s fastest growing travel portal between FY18 to FY20 on the basis of gross booking revenue.

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EaseMyTrip has a rating of 2.5 stars from 555 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EaseMyTrip most frequently mention customer care, flight ticket, and extra money problems. EaseMyTrip ranks 219th among Travel Search Engine sites.

• Service 145
• Shipping 113
• Returns 119
• Quality 131

This company responds to reviews on average within 2 days

“Complete Trusted Booking Agent”

The day since i'm using this App is always a profitable platform compared to other agents in Indian Market Starting from booking to refund (if required) is just a easy approach. I would really appreciate that we can easily get connected with representatives and they are knowledgeable to solve issues very promptly

“Regarding Hotel room booking”

We had booked a hotel in Aurangabad (Maharashtra) through your company's mobile app. It was clearly visible on the app that the booking was for one night, after which we okayed the booking, but after making the payment, you informed us that the hotel was booked only for a few hours, which shows that we have been cheated. When we later enquired at customer care, we were not helped. We are very hurt by this and will not make any booking through you in future and will also share our feedback on Google. EaseMyTrip app gives wrong guidance and makes fake bookings. This app should not be downloaded.

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Hi Shaik, At EaseMyTrip, we always value and prioritize our customers' privacy. Please DM us your contact details on +91 97110 99197 via whatsapp. So that we can add it to our DND list. We appreciate your understanding in this matter.

• Comments (1)

• Follow Yenong G.

Following the purchase of a ticket, Air China cannot confirm the outbound flight and offered me either an upgrade option or a different date, both were significantly higher than market rates. I then requested a full refund but they said there were cancellation fees because the return flight had already been confirmed. My options following a purchase were either to pay extra or pay extra! To my knowledge, this is illegal and a scam.

Products used: Air China flight

Hi Yenong, We regret the convenience caused with regards to booking ID EMTUK1032185. At the foremost we render our sincere apologies for the inconvenience caused while making online reservation however we would like to inform you that fares are not guaranteed until ticketed. Our representative tried to assist you with the alternate option -regrettably due to no consent from your end changes were not made in the itinerary which you booked online. Nonetheless refund was processed upon receiving your consent on the cancellation charges. Hope we have been able to clarify your query further request you to kindly contact us for any immediate assistance.

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In 8 years of its existence, EaseMyTrip.com has created a niche for itself as being one of the most reliable travel companies of India offering cheapest rates & flawless services. With a workforce of more than 50000 travel agents across India, it is co...

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